Strategic Account Manager – Data Centres

Reposted 2 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Expert/Leader
Other • Security
The Role
Own end-to-end strategic account management for hyperscale, colocation, and enterprise data centre customers. Build executive relationships, influence early design and cooling decisions, lead complex cross-portfolio deals (HVAC, BMS, fire, security, digital), and maintain pipeline, forecasting, and CRM discipline to drive long-term revenue.
Summary Generated by Built In

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Location: Sydney or Melbourne

Shape the Future of Digital Infrastructure

We’re looking for a Strategic Account Manager – Data Centres to lead growth across hyperscale, colocation, and enterprise customers in the Pacific.

This is not a traditional sales role. It’s a front-line strategic leadership position at the intersection of infrastructure, technology, and sustainability—where you will influence how next-generation data centres are designed, built, and operated.

You’ll own and develop a portfolio of high-value, complex accounts and play a key role in positioning us as a trusted partner in mission-critical environments—from early concept through to delivery and lifecycle optimisation.

What You’ll Do

Lead Strategic Growth

  • Own and expand key hyperscale, colo, and enterprise accounts

  • Develop and execute multi-year account strategies that drive share-of-wallet and long-term value

Influence Where It Matters Most

  • Shape early-stage customer decisions across cooling, controls, and sustainability

  • Engage at executive and technical levels as a trusted advisor, not just a vendor

Win Complex, High-Value Deals

  • Lead end-to-end deal strategy—from early positioning to contract award

  • Craft winning commercial and technical propositions in long-cycle environments

Drive Integrated Solutions

  • Bring together Thermal Solutions, HVAC, BMS/controls, security, and digital solutions into a cohesive value proposition

  • Position outcomes—resilience, efficiency, uptime, and total cost of ownership

Align and Orchestrate

  • Connect regional teams with global account strategies

  • Align sales, engineering, and delivery to ensure successful execution and customer outcomes

Stay Ahead of the Market

  • Engage customers on emerging trends—AI workloads, high-density cooling, and decarbonisation

  • Lead conversations on sustainability, digitalisation, and innovative commercial models

What You Bring

  • Degree in Electrical, Mechanical, Controls, or related Engineering discipline

  • 10+ years in technical or solution sales (BMS, controls, automation, HVAC, or integrated systems)

  • Strong understanding of data centre environments—cooling, controls, resilience, and operations

  • Proven track record managing complex, high-value accounts within matrix organisations

  • Experience navigating long sales cycles and structured pipeline management (Salesforce preferred)

  • Commercially astute, self-driven, and comfortable operating at executive level

Why This Role

  • Work on some of the most critical infrastructure projects in the region

  • Influence how data centres evolve in an AI-driven, energy-conscious world

  • Be part of a globally connected organisation with real scale and capability

  • Operate in a role that blends strategy, technical leadership, and commercial impact

Ready to make an impact?

If you’re motivated by complex challenges, strategic customer engagement, and shaping the future of data centre infrastructure—we’d love to hear from you.

Apply now.

Skills Required

  • Engineering degree (Electrical, Mechanical, Controls or similar)
  • 10+ years in technical sales (BMS, controls, automation, or building systems)
  • Strong data centre expertise (cooling, controls, resilience)
  • Proven ability to manage complex, high-value accounts in matrix organisations
  • Skilled in long sales cycles and CRM
  • Salesforce experience
  • Resilient, self-driven, and commercially minded

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

Johnson Controls Insights

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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