Data Centre Operation Engineer

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong Special Administrative Region of China
Remote
Mid level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Operate and support on-site data centre infrastructure including troubleshooting servers, networks, storage and cabling; perform remote-hands tasks (power-cycles, hardware swaps, cable testing, rack & stack); manage 24x7 proximity services, hardware inventory, vendor escorting, and site operations. Use ServiceNow for service management and incident tracking.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

  • Provide troubleshooting, configuration, database support and repair for server, network, infrastructure, Data Centre, email, file shares, and other infrastructure issues

  • Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, rack & stack, handling storage media, and enter troubleshooting commands)

  • Manage 7x24 Proximity Services operations for assigned Data Centre, delivering standardized services including physical access, remote hands, hardware inventory management, installation and cabling and Data Centre operations site management

Required Skills and Experience: 

  • At least 3 years of hands-on experience in Data Centre Management with proven experience in hands-on experience in rack& stack, cable testing

  • Experience in troubleshooting data centre hardware and connectively issues

  • Experience escorting vendors with the data centre

  • Solid experience of data centre whitespace environment

  • Experience in ServiceNow

  • Good verbal and written communication skills

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills Required

  • At least 3 years of hands-on experience in Data Centre Management, including rack & stack and cable testing
  • Experience troubleshooting data centre hardware and connectivity issues
  • Experience escorting vendors within the data centre
  • Solid experience working in data centre white space environments
  • Experience using ServiceNow
  • Good verbal and written communication skills

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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