The Role
The Data Centre Manager oversees operations of a datacentre, ensuring maintenance of critical systems, security, compliance, and emergency management.
Summary Generated by Built In
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Datacentre Manager is responsible for the safe, efficient, and reliable operation of a 1MW datacentre facility. This role combines strategic management with hands-on engineering, requiring active involvement in the maintenance, operation, and troubleshooting of mission-critical infrastructure. Core systems include standby diesel generators, electrical distribution (UPS, PDUs, batteries), cooling systems (AC units, air handlers, pumps), fire detection and suppression, and physical security systems (access control, alarms, cameras). Beyond technical responsibilities, the role also covers day-to-day operational tasks such as installing cross-connects, managing vendor relationships, and supporting client requirements, all while ensuring strict compliance with industry standards and safety protocols.
Responsibilities
Facilities Management
Health & Safety
Experience & Qualifications
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Datacentre Manager is responsible for the safe, efficient, and reliable operation of a 1MW datacentre facility. This role combines strategic management with hands-on engineering, requiring active involvement in the maintenance, operation, and troubleshooting of mission-critical infrastructure. Core systems include standby diesel generators, electrical distribution (UPS, PDUs, batteries), cooling systems (AC units, air handlers, pumps), fire detection and suppression, and physical security systems (access control, alarms, cameras). Beyond technical responsibilities, the role also covers day-to-day operational tasks such as installing cross-connects, managing vendor relationships, and supporting client requirements, all while ensuring strict compliance with industry standards and safety protocols.
Responsibilities
Facilities Management
- Hybrid role combines strategic management with hands-on engineering
- Total ownership of all critical DC equipment including but not limited to electrical distribution (UPS, PDUs, batteries), cooling systems (AC units, air handlers, pumps), fire detection and suppression, and physical security systems (access control, alarms, cameras).
- Managing/Scheduling/Overseeing maintenances & repair work with vendors/contractors
- Maintain proactive awareness of the datacentre environment, promptly identify and address potential issues, and respond effectively to urgent events. This includes participating in an on-call rotation to provide support for out-of-hours incidents.
- Complete routine tasks such as monthly on/off load generator testing and regular walk throughs of the facility
- Create and update Policies, Procedures and Processes for the facilities
- Ensure documentation is accurate and kept up to date
- Welcome carriers and vendors & occasional escorting of customers
- Manage installation and running of cross-connects from Meet-Me room to customer cabinets
- Ensure documentation is accurate and kept up to date
- Maintain tidiness and organisation in the Meet-Me rooms and Data Halls
- Oversee Data Hall rack installations
- Review branch circuit monitoring reports daily and address issues relating to billing
- Contract management
- Liaise with site security
- Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations, physical security, and work safety
- Help to manage the administration of other Thrive datacenters globally
- Physical requirements include using ladders, opening the floor & ability to lift / carry heavy loads.
- Good problem-solving and decision-making skills.
Health & Safety
- Oversee repairs to building infrastructure (roof, windows, carpets, seating, desks, etc.)
- Ensure the site is clean and free from hazardous obstacles
- Conduct risk assessments for work carried out in the office
- Conduct fire risk assessments and ensure completion of any required actions
Experience & Qualifications
- 3 – 5 years experience managing Data Centre facilities or as a senior DC facilities engineer
- Bachelor’s degree in information technology or related discipline preferred, or equivalent combination of education and relevant work experience
- Knowledge of building system design, fire prevention and monitoring systems, electrical distribution, and HVAC systems excellent customer service.
- Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
- Familiarity with security systems and protocols
- Excellent organisational and communication skills
- Ability to respond to emergencies and work on-call as required
- Ability to deal effectively with clients, vendors, and peers
- Knowledge of health & safety regulations and risk assessment procedures
- Certifications in Data Centre management, electrical systems, or health & safety (desirable).
Top Skills
Data Centre Management
Electrical Systems
Fire Safety Systems
Hvac
Mechanical Systems
Risk Assessment
Security Systems
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The Company
What We Do
Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and security.
Hundreds of clients rely on Thrive to drive operational efficiencies, security compliance, high availability, and hardened reliability, both on-premise and in the Cloud. The company’s proven approach to managed services enables enterprises all of sizes to realize their goals, for today and tomorrow.
