Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Data Centre Customer Operations - 12 month FTC
Job Description
Are you ready to join our team at Habour Exchange? We are currently seeking two highly motivated and skilled Data Centre Technicians to join us on a 9-month Fixed-Term Contract. This is an exciting opportunity to be part of a busy team, where no two days are the same.
This role will involve working on a shift basis, ensuring round-the-clock support for our operations. This role has a special focus on cabling. This means you'll have the chance to develop your expertise in this area and become a go-to person for all cabling-related matters.
As a Data Centre Technician, you will be responsible for performing semi-routine tasks within our standard operating procedures. Your day-to-day responsibilities will include managing work order requests, installing customer equipment, handling cross-connects, testing and troubleshooting, supporting stakeholders, managing customers, assisting with projects, and completing assigned training.
In this role, you will have the opportunity to showcase your skills and make a real impact. You will be responsible for queue management and reporting, ensuring that work orders are reviewed and responded to in a timely manner. You will also be involved in installations, racking and stacking customer equipment, and following standard procedures for intra-cage infrastructure installations.
As a valued member of our team, you will also be expected to build strong partnerships with stakeholders, providing support to operations and security personnel. Additionally, you will play a crucial role in managing our customers, ensuring timely adherence to execution order requirements and delivering excellent customer service. You will also provide support for new deployments and alterations, assisting customers on-site.
Ideally, we are looking for candidates with a minimum of 1-2 years of experience. However, if you are passionate about data centers and have the drive to learn and grow, we encourage you to apply.
Join us at Harbour Exchange and be part of a team that is at the forefront of the data center industry. Apply now and take the next step in your career!
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
What We Do
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
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