Data Center Services

Description and Requirements
Please note that this role requires work hours outside of standard business operations.
To ensure your availability aligns with the position's schedule, please carefully review the following shift options:

• Position #1: Wednesday through Sunday, 3:00 PM to 11:00 PM
• Position #2: Saturday and Sunday, 7:00 AM to 3:00 PM; Monday through Wednesday, 11:00 PM to 7:00 AM

The Team You Will Join:
This position will involve the support of all Data Center components which will mainly consist of Network and Server related hardware. The position will be expected to be onsite as this position is critical to ensure we have a quick turnaround when a component fails. This will also involve ensuring a close relationship with the Hosting team as well as the various Engineering teams within Met Life. We will also support and escort the various vendors when onsite and work closely with our onsite Cushman Team. There will be many opportunities to learn and have access to many training courses to enhance your career.
The Opportunity:
The DC Operation Team is responsible for onsite support and overall responsible to ensure all hardware within the Data Center bays are compliant with our Data Center standard. This position is critical ensuring stability within Met Life to support our internal teams as well as our various lines of businesses and our customer base. We operate a 24x7 environment supporting customers within the United States as well as many countries abroad.. This is an exciting opportunity to join Met Life which is a Fortune 50 company. You will have the opportunity to have access to the latest Network platforms such as VCF, Cisco, Firewalls, Rubrik Storage, IBM Mainframe, DASD, and various other platforms. You will be supporting these platforms and working closely with our Engineering teams by providing hand on support. Will be opportunity to have access to many training classes to keep current on your skillset or enhance for future positions.
Success in this role requires someone who is engaged and willing to support the team, other teams and be a team player. This applicant is expected to work with others and actively participate with internal teams to share knowledge and enforce a Team atmosphere.. The DC Operations Tech is responsible for overseeing all IT platforms without the Data Center to ensure they are being managed proactively. You'll collaborate closely with various Met Life Engineering teams, external vendors, and our Cushman & Wakefield onsite teams in an environment where every contribution is respected, and every perspective is heard and discussed.
How You'll Help Us Build a Confident Future:

• Will be the onsite support for the shift being assigned to.
• Expect the applicant to be self-motivated and willing to lead by example.
• Applicant will proactively oversee all IT hardware and too stability.
• Applicant will manage the IT hardware for alarms and ensure all Power Distribution Units are supporting the IT hardware efficiently.
• Would like the applicant to recommend and possibly initiate new recommendations to ensure we are operating efficiently and effectively as technology changes.
• Applicant would be expected to participate in any IT related actively that would involve new hardware, replacing of End-of-Life platforms and assist other teams as needed. Should be able to work well with others and get involved.

What You Need to Succeed:

• The applicant would be expected to have knowledge in various IT platforms.
• Having certification is a plus, however not required.
• Bachelor's degree, or 2 years professional experience in IT.
• Suggested 5 of years of experience in mid to large size IT shop.
• Willing to work well with all teams and customers.
• Positive attitude and ability to want to learn and lead.

What Can Give You an Edge:

• Positive attitude and ability to listen and learn.
• Working well with others and being willing to adapt regardless of the situation.
• Wanting to progress in this role resulting in expanding your career.

Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.