COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Data and BI Analyst
Courser is seeking a detail-driven and proactive Data and BI Analyst to join our team on a 6-month contract. This role is pivotal in maintaining and evolving our business intelligence infrastructure, including PowerBI, Brightgauge, and other analytical tools, primarily focused on standardizing the analytics and dashboards for our newly acquired businesses. You’ll be the data owner of our dashboards and the architect of insights that empower our service delivery teams.
Key Responsibilities:
- BI Infrastructure Management: Maintain and administer PowerBI, Brightgauge, and other analytics platforms to ensure uptime, accuracy, and performance.
- Dashboard Development: Build and standardize real-time KPI dashboards for service delivery teams, enabling data-driven decision-making across the organization.
- Legacy Logic Stewardship: Maintain and enhance the logic and data models developed by previous BI contractors, including:
- Financial BI package
- Success metrics dashboards
- Weekly “Are We Winning?” dashboards
- Partner Enablement: Anticipate and support the analytical needs of new partners joining Courser, ensuring they have access to relevant insights and tools.
Key Qualifications
- Experience with BI tools (PowerBI and Brightgauge as plus)
- Strong understanding of data modeling, dashboard design, and KPI standardization
- Ability to learn new tools quickly and adapt to evolving business needs
- Proactive mindset with a desire to understand the “why” behind the data
- Excellent communication skills and a collaborative spirit
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
Top Skills
What We Do
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. That’s where we come in.
PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.
On a daily basis, we handle issues that pop up with your technology, whether planned or unplanned--everything from fixing computer errors to checking into potentially malicious emails to setting up computers for new employees. We’ll also meet with you quarterly to discuss the big picture: your business goals and the tools you need to get there, your cybersecurity and disaster recovery plan, and budget planning.
One of our core values is “We deliver phenomenal experiences”—if you’re not getting a phenomenal experience, you have the right to fire us at any time. We believe in re-earning your business with every interaction and we won’t lock you into a long-term contract.
Phenomenal experiences don’t stop with customers. We believe in delivering phenomenal experiences for our employees, too—and our employees have voted us one of the Best Places to Work in SC for five years in a row.
Here are a few more awards we’re proud of:
Channel Futures MSP501 Top Managed Service Providers, 2017-2018
Best Places to Work in SC, 2014-2018
Microsoft East Region Office 365 Partner of the Year, 2017
Microsoft Southeast Area Cloud Partner of the Year, 2013, 2015, 2016
INC5000 Fastest Growing Companies, 2015-2017
Best of Upstate, 2014
Microsoft Southeast Area Community Connections Partner of the year, 2012
👉Check out our current job openings at https://www.goptg.com/Careers
