Job Description:
The Data Analytics Manager plays a central role in Global Digital Operations (GDO), accountable for end-to-end data-driven insights regarding Application Portfolio Management (APM), Total Cost of Ownership (TCO), and software Usage Control. The role ensures strong data governance, accurate reporting, and clear visibility of the application landscape and its associated costs, enabling informed decision-making across Mars Digital Technologies.
This role partners closely with Enterprise Architecture, Service, and Finance leaders to manage application lifecycles, monitor software adoption, and optimize TCO. It provides transparency on portfolio health, identifies redundancies and rationalization opportunities, and supports investment prioritization and cost-saving initiatives through advanced data analytics.
Success in this role is defined by trusted data models, predictable application lifecycle management, actionable usage insights, and clear communication with stakeholders. The role combines hands-on data analytics, strong business acumen, and effective collaboration in a global, technology-driven environment.What will be your key responsibilities?
Total Cost of Ownership (TCO) & Value Optimization
Collaborate with Finance and IT leads to aggregate and analyze comprehensive TCO data.
Support annual and ad-hoc budgeting by providing accurate application cost forecasts.
Identify gaps, inefficiencies, and financial risks in software spend versus value delivered.
Track and report on cost-saving initiatives related to application decommissioning or contract optimization.
Usage Control & Analytics
Develop dashboards and data models to track software adoption and usage trends over time.
Measure and report the effectiveness and active usage of deployed enterprise applications.
Partner with Service teams to harvest unused licenses and right-size vendor agreements.
Establish data governance and controls around how application usage is measured.
Stakeholder Management & Communication
Partner closely with Enterprise Architecture, Service Leads, Finance Leads, and Budget Managers.
Communicate analytical insights, risks, and portfolio trends clearly and proactively.
Act as a reliable point of contact for all APM, TCO, and Usage data queries.
Support leadership decision-making with objective facts and data-modeled scenarios.
Ways of Working & Execution
Strong hands-on execution with data analytics, visualization, and APM tools (e.g., Power BI, Tableau, ServiceNow).
Close attention to detail and commitment to data accuracy.
Ability to manage multiple priorities and deadlines.
Comfortable working in a global, matrix environment.
Continuous improvement mindset for analytical processes and reporting automation.
Bachelor’s degree in Data Science, Information Technology, Business Analytics, or a related field.
Strong English verbal and written communication skills.
Solid knowledge of data analytics, APM (Application Portfolio Management), and IT performance metrics.
Experience building and analyzing Total Cost of Ownership (TCO) models for IT products.
Strong analytical skills, organizational abilities, and problem-solving aptitude.
Ability to plan, organize, coordinate, and deliver data-driven responsibilities in a timely manner.
Ability to interact effectively with multiple functional areas and management levels.
Hands-on ability to work with BI/Analytics tools and APM/ITSM systems (e.g., ServiceNow).
Good understanding of IT technology landscapes and software usage tracking.
Agility to work in a global, matrix team environment.
#TBdigital
Skills Required
- Bachelor's degree in Data Science, Information Technology, Business Analytics, or a related field
- Strong English verbal and written communication skills
- Knowledge of data analytics, Application Portfolio Management, and IT performance metrics
- Experience building and analyzing Total Cost of Ownership models for IT products
- Strong analytical, organizational, and problem-solving skills
- Ability to plan, organize, coordinate, and deliver data-driven responsibilities on time
- Ability to interact effectively with multiple functional areas and management levels
- Hands-on experience with BI and analytics tools and APM or ITSM systems such as ServiceNow
- Understanding of IT technology landscapes and software usage tracking
- Ability to work in a global, matrix team environment
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
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What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
