ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Experience – 4 - 8 Years
Location – Pune / Mumbai (Hybrid)
General Summary:
The Data Analyst will be responsible for transforming complex business data into meaningful insights that support strategic decision‑making. This role requires strong analytical capability, expertise in Power BI, Snowflake, and DBT, and the ability to work independently while managing multiple projects and stakeholders simultaneously. The ideal candidate should have a strong understanding of operational metrics, business logic documentation, and end-to-end dashboard development..
Essential Duties & Responsibilities:
Dashboard Development & Reporting
- Develop, maintain, and enhance Power BI dashboards for internal business stakeholders.
- Translate raw data into clear, actionable business insights through visualization and analytics.
- Ensure reports are accurate, visually appealing, and aligned with business needs and governance standards.
Stakeholder Management & Requirements Gathering
- Collaborate closely with stakeholders to gather, validate, and clarify reporting requirements.
- Document business logic, data models, operational KPIs, and technical logic in a structured and comprehensive format.
- Communicate effectively with cross-functional teams and manage expectations proactively.
Data Engineering & Technical Skills
- Write complex SQL queries and optimize data models using Snowflake.
- Work with DBT (Data Build Tool) for data transformation, modeling, and pipeline development.
- Ensure data accuracy, quality, and consistency across all reports and data layers.
Operational Metrics & Analysis
- Analyze and track key operational metrics to support performance visibility and business operations.
- Provide insights and recommendations to enhance process efficiencies and business outcomes.
Work Management & Execution Excellence
- Deliver high-quality output while working under pressure and managing demanding timelines.
- Handle multiple projects simultaneously with exceptional time management and prioritization.
- Work independently with minimal supervision, ensuring ownership and accountability for all assigned tasks.
Qualifications & Skills
- Bachelor’s degree in Data Analytics, Computer Science, Statistics, or related field.
- Strong experience in Power BI, including DAX, data modeling, and dashboard development.
- Proficiency in Snowflake and writing complex SQL queries.
- Hands-on experience with DBT for modeling and transformations.
- Solid understanding of operational metrics, KPIs, and performance dashboards.
- Excellent documentation, analytical, and problem‑solving skills.
- Ability to work independently, handle pressure, and adapt to dynamic business environments.
- Strong communication and stakeholder‑management abilities.
Preferred Attributes
- Detail‑oriented with a strong focus on data accuracy and governance.
- Proactive, self‑driven, and capable of taking full ownership of projects.
- Ability to translate business questions into analytical solutions.
Previous Experience Recommendations:
- 4+ years of related experience
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Top Skills
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
