Data Analyst

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Madrid, Comunidad de Madrid
In-Office
Automotive • Software • Analytics
The Role
Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

As Data Analyst the primary responsibility of this role will be manage and track requests related to lead management, IT reporting, and data analysis, acting as the key contact between different stakeholders, internal and externally.

Key tasks:

  • Manage and track requests made to external provider / system providers for Lead management, IT reporting topics, and data analysis.
  • Serve as a point of contact between the different stakeholders.
  • Coordinate the development and implementation of new solutions required by both the external and internal client with the provider.
  • Review lead numbers reflected in reporting platforms and ensure those figures accurately match reality.
  • Propose solutions to help correct errors in data reporting.
  • Participate in the development of solutions with AI functionalities, e.g., chatbots, knowledge database.

Qualifications

  • You possess a degree in a relevant field such as: IT, Computer Science, Information System, Engineering, Statistics, Mathematics, Data Science, Business Analytics or related fields.
  • Experience with Data & Integration.
  • Knowledge and experience about AI tools, predictions, statistics.
  • Experience with html.
  • You have a good level of English  at least  C1 is required.
  • You have strong interpersonal skills, you are open minded, you enjoy working in a Team environment  and  you possess excellent communication skills and excellent analytical skills.
  • You are proficient in MS Office365 applications.

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

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The Company
HQ: Detroit, MI
3,688 Employees

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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