Data Analyst, Post Market Complaints

Posted Yesterday
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Mid level
Healthtech
The Role
Analyze and visualize post‑market surveillance and complaint data to support investigations, regulatory reporting, trending, and CAPA. Create reports and metrics, apply statistical techniques, ensure data integrity, recommend process improvements, and participate in audits and inspection readiness activities.
Summary Generated by Built In

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

About this role: 

iRhythm Technologies, Inc. is seeking a Data Analyst to support post‑market surveillance, complaint handling, and Quality System performance through data analysis, reporting, and visualization. This role is responsible for executing routine to moderately complex analyses using established tools, methods, and frameworks to support trending, investigations, and regulatory reporting activities.

The Data Analyst partners closely with Post‑Market Quality, and cross‑functional stakeholders to ensure data integrity, timely reporting, and clear communication of insights. Working under defined analytical standards and guidance, this role contributes to inspection readiness, management reviews, and continuous improvement initiatives by transforming post‑market data into accurate, actionable information.

Responsibilities:

  • Design, create, and verify data reports, metrics, and visualizations of post-market surveillance data
  • Support and facilitate post‑market surveillance data reviews under established frameworks
  • Support complex investigations by performing analyses using defined methods
  • Prepare analytical content for regulatory submissions under guidance and review
  • Coordinate analyses of post-market data to identify and investigate product quality concerns
  • Apply statistical techniques to test hypotheses in support of investigations and corrective and preventive actions (CAPA)
  • Identify and recommend system and process improvements to enhance efficiency and effectiveness of data analysis activities
  • Participate in regulatory audits, internal audits, and inspections to represent post-market surveillance analytics
  • Perform other quality and regulatory-related duties as assigned

Required Qualifications:

  • Bachelor’s Degree or Associate Degree in engineering, science, or technology
  • 3 years of experience in business, manufacturing data analytics, data modeling or statistical modeling in a cGMP related industry
  • Strong ability to acquire and manage data from enterprise systems
  • Demonstrated proficiency with a business intelligence package such as BI tools such as Business Objects suite and Data Management tools such as Tableau
  • Familiarity with at least one statistical programming package (e.g. Minitab) preferred
  • Previous experience in medical devices with working knowledge of ISO 13485, FDA 21 CFR 820, European Union MDD /MDR
  • Strong analytical, problem solving, and presentation skills, and strong attention to detail
  • Ability to work as part of a diverse team
  • Effective verbal and written communication skills

This is a full‑time position. iRhythm offers a competitive salary and comprehensive benefits package.

Location:

Manila

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact [email protected]. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

Skills Required

  • Bachelor's or Associate degree in engineering, science, or technology
  • 3 years of experience in business, manufacturing data analytics, data modeling or statistical modeling in a cGMP related industry
  • Ability to acquire and manage data from enterprise systems
  • Proficiency with BI tools such as Business Objects suite and data management/visualization tools such as Tableau
  • Familiarity with at least one statistical programming package (e.g. Minitab)
  • Previous experience in medical devices with working knowledge of ISO 13485, FDA 21 CFR 820, EU MDD/MDR
  • Strong analytical, problem solving, presentation skills, and attention to detail
  • Ability to work as part of a diverse team
  • Effective verbal and written communication skills

iRhythm Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iRhythm Technologies and has not been reviewed or approved by iRhythm Technologies.

  • Healthcare Strength Core coverage includes medical, dental, and vision alongside HSA contributions, life/disability, and mental‑health resources. Health insurance quality is described positively, including references to being top tier.
  • Leave & Time Off Breadth Paid parental leave, PTO, paid holidays, and a company‑paid Wellness Day are part of the package. These provisions indicate a broad time‑off framework that supports family and recovery needs.
  • Fair & Transparent Compensation Pay is considered competitive in several functions, with technical and product roles often receiving higher total compensation that includes salary, bonus, and equity. Compensation sentiment has improved recently in some areas.

iRhythm Technologies Insights

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The Company
Houston, TX
877 Employees
Year Founded: 2006

What We Do

iRhythm is a digital healthcare company redefining the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory electrocardiogram, or ECG, monitoring for patients at risk for arrhythmias. We have created a unique platform, ZIO by iRhythm, which we believe allows physicians to diagnose many arrhythmias more quickly and efficiently than traditional technologies, avoiding multiple indeterminate tests, allowing for appropriate medical intervention and potentially avoiding more serious downstream medical events, including stroke.

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