Kroll is seeking a detail-oriented and analytical Data Analyst - Operations, to support their service line Operations teams in driving operational excellence across a global consulting practice.
This role is ideal for an early-career professional who enjoys working with data, improving processes, supporting business operations, and collaborating with stakeholders across multiple functions. The Operations Analyst will help ensure the accuracy of operational data, support business reporting, coordinate operational activities, and contribute to initiatives that improve the efficiency and effectiveness of their service line.
The successful candidate will develop a broad understanding of professional services operations, project delivery, resource planning, and business performance within a fast-paced cybersecurity environment.
Day to Day responsibilities
Operational Reporting & Analytics- Prepare and maintain operational reports, dashboards, and KPIs.
- Support reporting related to revenue, backlog, pipeline, utilization, resource capacity, service delivery, and business performance.
- Analyze operational data to identify trends, risks, and opportunities for improvement.
- Translate data into concise, actionable insights for leadership reviews and business discussions.
- Assist with ad hoc analysis requests from leadership and cross-functional stakeholders.
- Validate and maintain operational data across key business systems.
- Perform routine audits to ensure data accuracy, completeness, and consistency.
- Identify and escalate data quality issues that may impact reporting, forecasting, or decision-making.
- Support governance processes and operational standards across the practice.
- Document business rules, reporting logic, and operational procedures.
- Assist with resource scheduling, tracking, and coordination activities.
- Support project administration tasks, including data maintenance, reporting, and operational follow-up.
- Help monitor workload trends and resource utilization across the practice.
- Escalate operational risks, bottlenecks, or process gaps for resolution.
- Partner with Finance, Sales Operations, and Delivery teams.
- Support communication, reporting, and operational planning activities.
- Contribute to a culture of accountability, continuous improvement, and operational excellence
Essential Traits
- A proactive, detail-oriented problem solver.
- Someone who enjoys working with data and improving processes.
- A collaborative team player who can support leaders in a fast-paced environment.
- An individual interested in growing into broader Operations and Strategy roles over time.
Prerequisites
- Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.
1-3 years of experience in business operations, analytics, sales operations, project coordination, or a similar role.
Advanced Excel skills and strong analytical capabilities.
Experience with Salesforce, Power BI, or similar reporting tools preferred.
Strong attention to detail, organization, and communication skills.
Interest in cybersecurity and professional services operations.
- Ability to manage multiple priorities in a fast-paced environment.
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Skills Required
- Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field
- 1-3 years experience in business operations, analytics, sales operations, project coordination, or similar role
- Advanced Excel skills and strong analytical capabilities
- Experience with Salesforce, Power BI, or similar reporting tools
- Strong attention to detail, organization, and communication skills
- Interest in cybersecurity and professional services operations
- Ability to manage multiple priorities in a fast-paced environment
Kroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroll and has not been reviewed or approved by Kroll.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options are part of the U.S. package, alongside life and AD&D. Breadth across core health benefits is positioned as competitive for a large advisory firm.
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Retirement Support — A 401(k) plan with company match is a core element of the package. Retirement support is consistently highlighted as competitive within total rewards.
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Leave & Time Off Breadth — Paid holidays, sick leave, and PTO are included, with generous time off and parental/family leave for U.S. roles. Some roles also offer hybrid/WFH flexibility that complements time-off usability.
Kroll Insights
What We Do
Kroll is the world’s premier provider of services and digital products related to valuation, governance, risk and transparency. We work with clients across diverse sectors in the areas of valuation, expert services, investigations, cyber security, corporate finance, restructuring, legal and business solutions, data analytics and regulatory compliance. Our firm has nearly 5,000 professionals in 30 countries and territories around the world. For more information, visit www.kroll.com.
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