Sr Analyst, Data Ops

Posted 8 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka, IND
In-Office
Senior level
Legal Tech
The Role
Handle complex eDiscovery data processing and production tasks, troubleshoot advanced data and tool issues, perform quality assurance, manage small projects, mentor team members, prepare reports, and improve processes. Collaborate with clients, IT, and Product Management while evaluating technologies, developing documentation, leading knowledge-sharing sessions, and monitoring productivity and quality metrics.
Summary Generated by Built In
Overview

About Company


Consilio, Inc. is a global leader in the eDiscovery, document review, risk management, legal consulting, and legal development service markets. We believe that our core values, ‘Our True North,’ provide for us a path to building and maintaining a diverse workforce that is inclusive, modern, and successful on an enterprise-wide scale.


It is who we are and what we care most about.

Responsibilities

1. Independently handle complex data processing and eDiscovery production tasks.

2. Develop expertise in multiple eDiscovery tools and platforms, becoming a go-to resource for the team.

3. Troubleshoot and resolve advanced data errors and tool-related anomalies, proposing solutions for recurring issues.

4. Mentor junior team members, guiding technical aspects and best practices.

5. Assist in developing and updating process documentation and training materials.

6. Interact with client managers to provide updates on project status and address queries.

7. Manage small to medium-sized projects, including task prioritization and resource allocation.

8. Prepare detailed status reports and contribute to high-impact incident reports.

9. Conduct in-depth quality assurance on complex productions and data sets.

10. Actively participate in performance improvement initiatives, suggesting and implementing process enhancements.

11. Collaborate with IT and Product Management teams to test and provide feedback on new tools and features.

12. Lead knowledge-sharing sessions within the team on specific eDiscovery topics.

13. Monitor and report on key performance metrics such as productivity and quality.

14. Assist in evaluating new technologies and methodologies for potential adoption.

15. Represent the team in cross-functional meetings and contribute to strategic discussions.

16. Stay abreast of legal and technological developments in the eDiscovery field and share insights with the team.

17. Contribute to the development of best practices and standard operating procedures.

18. Assist in training and onboarding new team members.

Qualifications
  • Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.)
  • 3-6 years of related E-Discovery or related IT domains
  • Experience working under tight deadlines and unstructured situations
  • Ability to assess team members and provide timely feedback (positive/negative) on performance
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)
  • Knowledge of general database, networking, and file-systems concepts
  • Experience with several of the following is preferred: SQL, Visual Basic/VB Script, Reg-Ex & Pattern matching, XML parsing, and MS-Office
  • Following skillsets too are being sought after: Power BI/Tableau, Excel Power Query, simple Python/Shell scripting, basic NoSQL knowledge
  • Exposure to following concepts: Encryption, Data Security, Compliance & Governance
  • Ability to perform troubleshooting and learn customized proprietary software
  • Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter.

    Collaboration | Treat everyone with respect​. Welcome diverse views​. Partner across geographies, generations, and teams. Rally around final decisions.

    Innovation | Always be curious (ABC)​. Challenge the status quo​. Experiment and fail forward​. Build for the future.

    Grit | Focus on what matters​. Work with passion and persistence. Think like an owner​. Deliver results you’re proud of.​ 


    Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status

    Skills Required

    • Four-year college degree, preferably in a technical discipline such as Computer Science or Computer Information Systems
    • 3-6 years of related eDiscovery or IT experience
    • Experience working under tight deadlines and in unstructured situations
    • Ability to assess team members and provide timely performance feedback
    • Excellent verbal and written communication skills
    • Strong analytical and problem-solving skills
    • Working knowledge of basic PC functions and the Windows environment, including Microsoft Office
    • Knowledge of general database, networking, and file-system concepts
    • Experience with SQL, Visual Basic or VBScript, regular expressions and pattern matching, XML parsing, or Microsoft Office
    • Experience with Power BI or Tableau, Excel Power Query, simple Python or Shell scripting, or basic NoSQL
    • Exposure to encryption, data security, compliance, and governance concepts
    • Ability to troubleshoot and learn customized proprietary software

    Consilio LLC Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Consilio LLC and has not been reviewed or approved by Consilio LLC.

    • Retirement Support — Company and plan materials describe a 401(k) with employer match and auto-enrollment, signaling structured retirement support for eligible employees.
    • Parental & Family Support — A parental-leave entry cites 8 weeks at 100% pay plus 10 days of bonding leave for either parent, alongside broader PTO offerings.
    • Flexible Benefits — Careers content highlights flexible work arrangements and remote options, paired with a conventional health and welfare package and access to development programs.

    Consilio LLC Insights

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    The Company
    HQ: Washington, DC
    1,750 Employees

    What We Do

    Consilio is a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise. Consilio has extensive experience in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, contracts management, legal analytics, paper discovery and digital printing, as well as legal recruiting and placement. Consilio and its global family of companies, Advanced Discovery, Altep, Millnet Document Services and Legal Placements Inc., employ leading professionals in the industry, applying defensible workflows with patented and industry-proven technology across all phases of the eDiscovery and risk management lifecycle. ISO 27001:2013 certified, the company operates offices, document review facilities and data centers across Europe, Asia, and North America. Security Notice: Prospective applicants and employees should note that Consilio's website can be securely accessed through the link below. Consilio NEVER charges candidates or employees for training or certifications. Such offers are scamming attempts, should be disregarded and / or reported to authorities in your local jurisdiction.

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