Kenvue is currently recruiting for a:
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role reports to:
Sr. Mgr Global CV Systems & TrendingLocation:
Asia Pacific, India, Maharashtra, Greater MumbaiWork Location:
HybridWhat you will do
Kenvue is currently recruiting for:
Data Analyst III, Global Complaint Vigilance Systems and Trending
This role reports to Sr. Mgr. Global CV Systems & Trending Global Quality NA - Product QA Management and is based at Mumbai.
Looking for Mumbai based candidates only.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here
Position Overview:
- Analyst III leads complex analytics activities and develops solutions for global business partners. Analyst III performs analysis of data to support global metrics, trend analysis and risk management planning. Responsibilities include collaboration with business quality team members in other regions to develop procedures and technical rationale documents in support of projects and procedural changes.
- Analyst III must have the ability to lead various projects within the department and communicate effectively with all levels of management. This role will analyze data and perform periodic complaint trend analysis. Analyst III will prepare and present Complaint Vigilance data to QA Management and cross functional business partners.
What will you do:
- Leverage advanced data mining and predictive analytics techniques to identify emerging trends, anomalies, and potential complaint surges within global complaint vigilance systems, driving proactive risk mitigation and preemptive interventions.
- Collaborate cross-functionally with quality assurance, regulatory, engineering, and customer support teams to facilitate comprehensive complaint investigations, translate complex data insights into actionable compliance improvements, and ensure thorough root cause analysis and documentation.
- Design and implement dynamic dashboards and data integration methods that visualize complaint trends in real-time by synthesizing diverse data sources, enhancing decision-making agility and creating a holistic view of product performance and customer feedback.
- Prepare and review data-driven responses related to adverse events and customer inquiries, supporting regulatory and reimbursement processes.
- Collaborate with relevant departments to implement, monitor, and continuously assess the effectiveness of corrective actions addressing severe or recurring product issues to prevent recurrence of complaints and improve product safety.
- Champion continuous improvement initiatives by proposing novel analytical frameworks and developing comprehensive trend reports that elevate complaint handling efficiency, accuracy, and inform ongoing enhancements.
- Support the data analytics team on data discovery in data lake and data ingestions from the sources system.
- Work in partnership with system owners to understand the process and the data input in the data source.
- Lead the data foundation strategy in data lake to guarantee the data availability and curation for the key quality data and additional data needed to support the data analytics strategy.
What we are looking for
Required Qualifications
- Bachelor’s degree or equivalent qualification in a relevant field such as data science, statistics, life sciences, or related disciplines.
- Minimum 6-8 years of relevant experience in data analysis, preferably within a regulated industry or healthcare environment.
- Mandatory High Level Language Proficiency (READ, WRITE & SPEAK) in English
- Strong computer literacy with the ability to efficiently use various applications and systems to manage data and reporting tasks.
- Excellent analytical and problem-solving skills with attention to detail and accuracy in data handling and reporting.
- Effective communication skills to collaborate with cross-functional teams and respond to customer inquiries professionally.
- Proficiency in statistical programming languages such as Python or R, coupled with expertise in SQL for complex data querying.
- Demonstrated ability to develop innovative data visualization tools using platforms like Tableau or Power BI to communicate insights effectively.
Desired Qualifications
- Proficiency in advanced data analysis tools and software, including Microsoft Office Suite with strong skills in Excel (v-look up, h-look up, macros, pivot tables) and PowerPoint.
- Experience in analyzing syndicated data and generating actionable reports to support decision-making.
- Strong critical thinking skills with a proven track record of transforming raw data into strategic business intelligence.
- Excellent communication skills to articulate technical findings to both technical and non-technical stakeholders in a global context.
- A proactive mindset with a passion for continuous learning and applying cutting-edge analytical techniques to enhance complaint vigilance systems.
- Software Validation
- Certification will be added advantage
What’s In It For You
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
- Learning & Development Opportunities
- Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Skills Required
- Bachelor's degree or equivalent in data science, statistics, life sciences, or related field
- 6-8 years relevant experience in data analysis
- Mumbai based candidates only
- High level English proficiency (read, write & speak)
- Proficiency in Python or R
- Expertise in SQL for complex data querying
- Experience developing data visualizations using Tableau or Power BI
- Strong computer literacy and ability to use various applications/systems for data/reporting
- Excellent analytical and problem-solving skills with attention to detail
- Effective communication skills for cross-functional collaboration and presenting to management
- Experience with data discovery and data ingestion in a data lake environment
- Ability to lead projects and collaborate with system owners on data processes
- Experience in a regulated industry or healthcare environment
- Advanced Microsoft Excel skills (VLOOKUP, HLOOKUP, macros, pivot tables)
- Familiarity with software validation
- Relevant certifications (advantageous)
Kenvue Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenvue and has not been reviewed or approved by Kenvue.
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Fair & Transparent Compensation — Pay is considered decent and competitive for the work performed. Base compensation combined with a solid benefits package supports a generally fair total rewards perception.
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Healthcare Strength — Comprehensive healthcare, life insurance, and disability plans are emphasized. Access to mental health resources and assistance programs further strengthens perceived health protection.
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Parental & Family Support — A global parental leave policy and support for adoption, fertility, and surrogacy are highlighted. These offerings contribute to a family‑friendly and supportive package for diverse families.
Kenvue Insights
What We Do
Kenvue is the world’s largest pure-play consumer health company by revenue. Built on more than a century of heritage and propelled forward by science, our iconic brands — including Aveeno®, BAND-AID® Brand Adhesive Bandages, Johnson’s®, Listerine®, Neutrogena®, Tylenol® and Zyrtec® — are recommended by health care professionals and can be trusted by consumers who use our products to improve their daily lives. Our team members share a digital-first mindset, with an approach to innovation grounded in deep human insights and work every day to earn a place for our products in consumers’ hearts and homes. At Kenvue, we believe everyday care can not only make people well; it can make them whole. Beware of recruitment scams: https://www.kenvue.com/media/recruitment-scams-alert
