Data Analyst, Engagement Analytics

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
98K-137K Annually
Mid level
Digital Media • Gaming • News + Entertainment • Sports
The Role
Analyze streaming engagement trends and drivers across content, subscribers, and products. Conduct ad hoc deep dives, develop engagement metrics, use SQL and visualization tools to synthesize large datasets, and communicate actionable insights through reports and presentations. Partner with Content, Product, Marketing, Programming, and other business teams to support audience understanding, content optimization, and retention decisions.
Summary Generated by Built In

Job Posting Title:

Data Analyst, Engagement Analytics

Req ID:

10159478

Job Description:

Job Summary

The Data Intelligence & Analytics (DnA) organization is seeking a Data Analyst to join the Subscriber Lifecycle & Commerce Analytics team supporting the measurement and understanding of trends and drivers behind streaming platform engagement across Disney's streaming service offerings (Disney+, Hulu, and ESPN). Our team masters exploratory data analysis, reporting, data visualization, and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This role will help to develop methodologies for decomposing engagement into its core content, subscriber, and product drivers and partner with cross-functional stakeholders to develop frameworks for understanding our audiences and the relationship between engagement and retention. The right person for this role is analytically curious, detail-oriented, and eager to grow their analytical skillset.

Responsibilities

  • Support engagement trend analyses and ad hoc deep dives into the content, subscriber, and product drivers of key engagement KPIs.
  • Uncover insights to help optimize the content portfolio to drive quality engagement hours, partnering closely with stakeholders across Content Planning, Partnerships, Programming, Product, and Marketing teams.
  • Assist in the development of new metrics and analytical approaches to measure engagement trends and audience behavior.
  • Use SQL and data visualization tools to synthesize complex data into actionable insights and communicate findings clearly and effectively to both technical and non-technical audiences.
  • Effectively communicate results through compelling data storytelling across the organization, both in oral presentations and via written reports.
  • Build strong relationships with strategic and operational business teams to understand data needs and support ongoing analytical requests.

Required Qualifications

  • Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related quantitative field.
  • 3+ years of hands-on analytical work experience with SQL.
  • Strong analytical skills with the ability to translate data into clear, actionable insights.
  • Experience working with large data sets and interpreting data trends using a multitude of disparate data sources and tools.
  • Familiarity with data exploration and data visualization tools like Tableau or Looker.
  • Strong attention to detail with the ability to troubleshoot data issues, analyze root causes, and communicate findings clearly.
  • Highly collaborative with strong written and verbal communication skills.

Desired Qualifications

  • Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product.
  • Passion for TV, film, and entertainment.
The hiring range for this position in Santa Monica, CA is $97,500 to $130,700 per year and in New York, NY is $102,100 to $136,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Analytics and Data Science

Job Posting Primary Business:

Content Analytics

Primary Job Posting Category:

Tech Data Analytics

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Santa Monica, CA, USA

Alternate City, State, Region, Postal Code:

USA - NY - 7 Hudson Square

Date Posted:

2026-09-04

Skills Required

  • Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or a related quantitative field
  • 3+ years of hands-on analytical work experience with SQL
  • Strong analytical skills and ability to translate data into clear, actionable insights
  • Experience working with large datasets and interpreting data trends using multiple disparate data sources and tools
  • Familiarity with data exploration and visualization tools such as Tableau or Looker
  • Strong attention to detail and ability to troubleshoot data issues, analyze root causes, and communicate findings clearly
  • Strong written and verbal communication skills and ability to collaborate effectively
  • Experience in the streaming media industry or supporting a direct-to-consumer or subscription-based product
  • Passion for television, film, and entertainment

The Walt Disney Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.

  • Pay Growth & Progression Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
  • Healthcare Strength Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
  • Wellbeing & Lifestyle Benefits Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.

The Walt Disney Company Insights

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The Company
HQ: Burbank, CA
219,548 Employees
Year Founded: 1923

What We Do

The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.

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