Key responsibilities
Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time.
Combine quantitative and qualitative analysis to identify opportunities for growth, support business case development (including for cross-functional stakeholders), and prioritize initiatives to grow the D2C channel globally.
Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy.
Monitor and report on key KPIs, highlighting performance trends, execution gaps, and actionable insights to guide decisions.
Work with Finance and Risk teams to create financial projections used to measure and actively manage the performance of the channel and determine budget allocations.
Conduct strategic research, competitive benchmarking, and uncover customer insights (including surveys, analysis of digital behavioral data, etc.) to inform decision-making and uncover growth opportunities.
Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.
Qualifications
Past experience in strategy, consulting, growth, or business ops roles.
Analytical skills with a data-driven approach - is able to quantitatively diagnose root causes and use data to formulate recommendations. Strong Excel/Google sheets skills are a must. SQL skills are strongly preferred. Familiarity with BI tools (e.g., Tableau, Power BI, Hex) is a plus.
Basic to intermediate financial modeling skills preferred.
Highly organized - can manage multiple workstreams with a variety of stakeholders simultaneously.
Strong oral and written communication skills (skill in PowerPoint is required)
Demonstrated ability to work cross-functionally and drive alignment across teams.
Self-driven and results-driven, willing to work in a dynamic, high-change environment.
Benefits
- Local benefits depending on the country of hire
- Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- Paid vacation days, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone finance, headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
Skills Required
- Experience in strategy, consulting, growth, or business ops roles
- Analytical skills with a data-driven approach
- Strong Excel/Google Sheets skills
- SQL skills
- Familiarity with BI tools
- Basic to intermediate financial modeling skills
- Strong oral and written communication skills
- Highly organized and able to manage multiple workstreams
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
