Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands-on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.
1. POSITION SUMMARY
● Business Support Specialist provides administrative, operational, and compliance-focused support to ensure efficient daily operations across PV, Regulatory,Supply, Medical, and Commercial teams. This role supports cross-functional coordination, maintains documentation required by industry regulations, and helps streamline processes to meet strict quality and compliance standards.
2. KEY ROLES AND RESPONSIBILITIES
1) Administrative & Cross-Functional Support for CEE region
● Coordinate cross-departmental activities involving PV, Regulatory Affairs, Medical Affairs, Supply chain, and Commercial teams
● Prepare documentation, presentations, and reports following pharmaceutical standards and templates
● Organize project updates, study timelines, and internal communications
● Maintain controlled documents in accordance with GMP/GDP requirements
2) Market Access and Regulatory, PV Support for CEE region
● Coordinate with relevant departments and external agency in preparing pricing and reimbursement (P&R) submissions, including dossiers, documentation, and supporting materials required by national authorities
● Track P&R timelines, submission statuses, and follow-up actions
● Assist Medical and Commercial teams with evidence generation plans and data collection useful for reimbursement activities
● Support regulatory and PV activities with coordination with the related vendor
3) Supply chain support for CEE region
● Assist in inventory management
● Process purchase orders, sales orders, and delivery requests
● Assist in resolving daily operational issues to maintain smooth supply chain flow.
4) Data & Reporting CEE
● Maintain and update databases such as CRM and sales data
● Prepare regular KPIs, trend reports, and dashboards for leadership and functional team
3. WORK EXPERIENCE
● At least 3 years of experience working as an office administrator or relevant role
4. SKILLS AND SPECIFICATIONS
● Experience in a pharmaceutical, biotechnology, clinical research, or medical device company
● Familiarity with quality management systems and regulatory documentation
● Experience supporting audits, inspections, or compliance activities
● Understanding of supply chain and procurement processes in pharma
5. EDUCATION
● Bachelor's Degree in Life Sciences, Business Administration, or related field
6. CORE COMPETENCIES
● Customer Focus
● Conflict Management
● Ethics and Values
● Action Oriented
● Drive for Results
7. LANGUAGES
● English
Skills Required
- Minimum 3 years experience as an office administrator or relevant role
- Bachelor's Degree in Life Sciences, Business Administration, or related field
- Experience in a pharmaceutical, biotechnology, clinical research, or medical device company
- Familiarity with quality management systems and regulatory documentation (GMP/GDP)
- Experience supporting audits, inspections, or compliance activities
- Understanding of supply chain and procurement processes in pharma
- Experience maintaining and updating CRM and sales databases and preparing KPI reports/dashboards
- English language proficiency
What We Do
Celltrion is a leading global biopharmaceutical company headquartered in Incheon, South Korea. It specializes in the research, development, manufacturing, marketing, and sales of biosimilars and innovative therapeutics. The company is dedicated to improving patient access to advanced medications through its fully integrated model, which encompasses the entire process from research and development to clinical trials, regulatory affairs, production, and global distribution.
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