Cybersecurity Technical Communicator

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cybersecurity Technical Communicator
The Cybersecurity Technical Communicator will support the Computer Security Incident Response Team (CSIRT). They will combine experience with cybersecurity and technical writing to produce written cybersecurity reports to technical, non-technical, legal, executive and board level audiences.
What You Will Do:

• Producing clear and concise communications that summarize incident response.
• Partner closely with CSIRT to ensure incident data is accurately captured and high-quality documentation is maintained.
• Produce incident reports for a wide group of technical and non-technical audiences such as legal, executive, board level and employees.
• Create and nurture relationships across the incident response, infrastructure, application, and legal teams.
• Develop and manage weekly and quarterly reports detailing the critical efforts of the CSIRT.
• Support the CSIRT Readiness team in developing, delivering and documenting incident response tabletop exercises.

What You Have:

• Excellent grammar, editing and writing skills with strong diligence.
• Strong interpersonal and communication skills with the ability to communicate effectively and professionally to a wide range of audiences.
• Basic understanding of cybersecurity software and tools.
• Familiarity with cybersecurity communications language and subject matter.
• Familiarity with security operations and incident response concepts.
• Experience using Microsoft Office 365 Suite and Adobe Acrobat Professional tools.
• Ability to work independently and demonstrate sound judgment in ambiguous situations.
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

Top Candidates will have:

• Experience in video production and editing.
• Bachelor's Degree in Cybersecurity, IT, Communications, or related field.
• Organizational change management experience.
• Prior experience in a cybersecurity role.

Education / Experience: Bachelor's degree in a relevant field or equivalent experience.
Additional Info :

• The primary location for this position is Peoria, IL, Dallas, TX or Nashville, TN
• RELOCATION IS NOT AVAILABLE.
• SPONSORSHIP IS NOT AVAILABLE.
• Must be able to work at least 3 days onsite.

Skills Descriptors:
Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes, and applications.
Level Working Knowledge:

• Implements technical documentation standards, guidelines and best practices.
• Prepares written text and layout of materials according to required outlines and specifications.
• Completes and maintains technical reference documents.
• Uses the major features, functions and facilities of an automated documentation tool.
• Coordinates and constantly updates system operations, installations, service manuals, and help documents.

Cyber Security: Knowledge of network attacks and the defenses used; ability to defend and prevent electronic threats, theft, and attacks.
Level Basic Understanding:

• Cites examples of cyber-attacks and fraud incidents and lessons learned.
• Reviews common network attacks, attack methods and the defenses used.
• Lists common tools and technologies for monitoring network intrusions.
• Explains the use of forensics in addressing cybercrime.

Cybersecurity Standards and Policies : Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.
Level Basic Understanding:

• Collects documentation and information on standards and their usage.
• Describes and follows all policies, standards, and procedures.
• Describes expected benefits of effective organizational cybersecurity policies, standards, and procedures.

Application Security: Knowledge of the tools and processes for maintaining application security; ability to design and implement security programs to prevent data loss and access intrusion from web and mobile applications.
Level Basic Understanding:

• Describes the goals and objectives of application security.

Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
Level Basic Understanding:

• Explains how a firewall restricts access to information resources.
• Discusses why both user-IDs and passwords are required to manage access.
• Identifies distinct types of technology used for information security purposes.

Information Technology (IT) Security Policies: Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.
Level Working Knowledge:

• Performs information gathering and research on key elements of IT security policies.
• Assists senior colleagues in identifying and analyzing critical issues in IT security policies.
• Executes IT security policies and standards within a specific region in organization.
• Generates status reports for senior management to ensure the implementation of IT security policies.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:

• Follows policies, practices and standards for determining functional and informational requirements.
• Confirms deliverables associated with requirements analysis.
• Communicates with customers and users to elicit and gather client requirements.
• Participates in the preparation of detailed documentation and requirements.
• Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases, and technology platforms.
Level Basic Understanding:

• Describes the basic concepts and issues of system and technology integration.
• Illustrates the risks and benefits of technology integration projects.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$79,800.00 - $119,760.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 6, 2025 - January 17, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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