Office of the CISO, Chief of Staff

JOB DESCRIPTION
This role is hybrid 3 days a week on-site at the Chicago, IL Office.
The UL Solutions Global Cybersecurity team is seeking an Office of the CISO, Chief of Staff.
This pivotal role supports the Chief Information Security Officer (CISO) and the cybersecurity team. This position is responsible for overseeing the daily operations of the cybersecurity department, ensuring strategic initiatives are executed efficiently, and acting as a key liaison between the CISO and other departments.
The ideal candidate has a solid cybersecurity background, strong organizational skills, and experience managing multiple projects and leading other project managers. Proven abilities in program management, performance measurement, and reporting key cybersecurity metrics are essential.
RESPONSIBILITIES

• Strategic Planning: Assist the CISO in developing and implementing the cybersecurity strategy and roadmap.
• Project Management: Oversee and manage cybersecurity projects, ensuring they are completed on time and within budget.
• Communication: Serve as the primary point of contact for internal and external stakeholders, facilitating communication and collaboration across departments.
• Reporting: Prepare and present regular reports on the status of cybersecurity initiatives, risks, and compliance to senior management.
• Team Leadership: Provide leadership and guidance to the cybersecurity team, fostering a culture of continuous improvement and professional development.
• Cybersecurity Metrics: Expand UL Solutions Cybersecurity metrics' scope and audience. Analyze trends and identify areas for improvement.
• Metrics Reporting Process Standardization: Develop and implement standardized processes for managing and reporting cybersecurity metrics, automating wherever possible.
• Continuous Improvement: Lead the development of performance improvement initiatives based on data-driven insights. Recommend process enhancements and new practices to optimize program effectiveness and cybersecurity awareness.
• Benchmarking & Industry Best Practices: Provide expert guidance on industry standards and best practices in cybersecurity performance management, benchmarking internal performance against industry trends.

Strategic Support:

• Cyber Team Support: Coordinate the logistics and content of Cybersecurity team meetings and act as advisor, sounding board and gatekeeper for the CISO and Team.
• Executive Reporting: Prepare and present program performance results to senior executives, providing actionable insights and recommendations, as required.
• Long Range Planning (LRP): Draft Cybersecurity LRP presentations, in support of the CISO and finalize the LRP with input from the CISO and other leaders.
• Board of Directors Presentations: Draft Cybersecurity Board of Directors presentations, in support of the CISO and then finalize with input from the CISO and other leaders.

Skills:

• Strong understanding of cybersecurity principles, frameworks, and best practices.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Expertise in performance reporting and data visualization tools (e.g., Power BI, Microsoft Excel).
• Strong analytical skills, with the ability to interpret complex data and translate it into actionable insights.
• Experience with performance management frameworks, including KPIs, SLAs, and benchmarking.

QUALIFICATIONS
Education:

• Bachelor's degree in information technology, Cybersecurity, Computer Science, Information Technology, or related field. Master's degree optional.
• PMP, Agile, CISSP, or other relevant PM or Cybersecurity certifications.
• 5+ years of experience in project management, program management, or performance management within cybersecurity or IT-related fields.
• 5+ years of operational experience in cybersecurity or IT.
• Proven experience managing complex projects, tracking performance metrics, and leading cross-functional teams.

Experience:

• 5+ years of experience in project management, program management, or performance management within cybersecurity or IT-related fields.
• 5+ years of operational experience in cybersecurity or IT.
• Proven experience managing complex projects, tracking performance metrics, and leading cross-functional teams.

What you'll experience working at UL:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $105,000 to $145,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.