Cybersecurity Performance and Program Manager

JOB DESCRIPTION
The UL Solutions Global Cybersecurity team is seeking a Cybersecurity Performance and Program Manager.
This role ensures that key cybersecurity metrics are identified, developed and reported and that strategic cybersecurity projects are effectively planned and delivered, in alignment with organizational objectives. Responsible for overseeing the daily operations of the cybersecurity department, ensuring strategic initiatives are executed efficiently, and acting as a key liaison between the CISO and other departments.
The ideal candidate will have a strong background in both program management and performance measurement, with the ability to develop, track and report key cybersecurity metrics combined with proven experience in both project management and the leadership of other PMs, as reporting manager.
This role reports to the UL Solutions Chief Information Security Officer (CISO).
RESPONSIBILITIES

• Cybersecurity Transformation Program Management: Program Manage the (2025) UL Solutions Cybersecurity Transformation Program. Scope includes EY Project Workstreams and UL Project Workstreams.
• Strategic Planning: Assist the CISO in developing and implementing the cybersecurity strategy and roadmap.
• Project Management: Oversee and manage cybersecurity projects, ensuring they are completed on time and within budget.
• Communication: Serve as the primary point of contact for internal and external stakeholders, facilitating communication and collaboration across departments.
• Program Planning & Execution: Support and mentor PMs in the planning, execution, and delivery of Cybersecurity initiatives to ensure they are completed on time, within scope, and within budget. Manage the Cybersecurity Initiative "Funnel" of planned initiatives.
• Resource Management: Hire and develop PM resources for Cybersecurity projects and coordinate requirements with stakeholders to ensure appropriate resources (personnel, technology, budget) are available to meet project schedules.
• Cross-functional Collaboration: Work with Cybersecurity team, external Cybersecurity partners, IT, HR, Corporate Communications, and other stakeholders to ensure the successful delivery of programs and projects.
• Risk Management: Proactively identify project risks and issues and develop mitigation strategies to ensure smooth execution.
• Project Documentation & Reporting: Oversee documentation and work results for cybersecurity projects to ensure compliance with UL Solutions Way 2.0 PM Methodology (where appropriate), including project plans, status reports, timelines, and budgets.
• Continuous Improvement: Lead the development of performance improvement initiatives based on data-driven insights. Recommend process enhancements and new practices to optimize program effectiveness and cybersecurity awareness.
• Benchmarking & Industry Best Practices: Provide expert guidance on industry standards and best practices in cybersecurity performance management, benchmarking internal performance against industry trends.
• Metrics Reporting Process Standardization: Develop and implement standardized processes for managing and reporting cybersecurity metrics, automating wherever possible.
• Technology & Tools: Work with internal teams to evaluate and implement tools and platforms to improve metrics reporting and performance measurement.
• Executive Reporting: Prepare and present program performance results to senior executives, providing actionable insights and recommendations, as required.
• Long Range Planning (LRP): Draft Cybersecurity LRP presentations, in support of the CISO and finalize the LRP with input from the CISO and other leaders.
• Board of Directors Presentations: Draft Cybersecurity Board of Directors presentations, in support of the CISO and then finalize with input from the CISO and other leaders.

QUALIFICATIONS

• Bachelor's degree in information technology, Cybersecurity, Business Administration, or related field and 5+ years of experience in project management, program management, or performance management within cybersecurity or IT-related fields.
• PMP, Agile, CISSP, or other relevant PM or Cybersecurity certifications. 
• Proficient in project management tools (e.g., Microsoft Project).
• Expertise in performance reporting and data visualization tools (e.g., Power BI, Microsoft Excel).
• Strong analytical skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication, presentation, and interpersonal skills.
• Proven experience managing complex projects, tracking performance metrics, and leading cross-functional teams.
• Strong understanding of cybersecurity concepts, practices, and technologies.
• Experience with performance management frameworks, including KPIs, SLAs, and benchmarking.

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.