POSITION SUMMARY

At BillGO, we work in a highly collaborative environment where we believe that great ideas can come from anywhere. We are looking for a growth-oriented IT Team Lead who is hands on with technology to join our team who will be able to improve our processes, deliver projects, maintain our systems, software and network, develop trusted relationships across the organization, and partner reliably to cultivate the best ideas into executable plans.

AREA OF FOCUS

All other duties as assigned, plus…

• Experience leading an internal IT function responsible for Networking, PC deployments and maintenance, systems implementations, software updates, and asset tracking
• Project leadership and documentation experience
• Experience coordinating outside hired resources (consultants/contractors)
• Experience leading Microsoft O365 (OneDrive, SharePoint, Office) design / deployment / support / auditing
• Experience with Networking
• Perform admin functions on designated systems.
• Experience with Wireless, wireless LAN surveys & deployments
• Experience with O365, Active Directory
• Experience with software updates and patching
• Basic understanding of SAML/SSO
• Experience with security – will working closely with security team to ensure systems are secure.
• understanding of Cloud infrastructure (AWS/Azure) – will work closely with our cloud team to ensure the overall IT environment operates with 100% uptime.
• Experience with Firewall/Security
• Experience with Microsoft suite
• Experience with VPN

MINIMUM QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 5 years of experience working in IT operations

SUPERVISORY RESPONSIBILITIES

This position does have supervisory responsibilities and is expected to mentor new team members and junior level positions.

Behavioral Competencies (Are you always keeping these at the forefront of your mind?)

Do what we say – Believe in it first!  If you commit to do something, follow through! Deliver on what you’ve promised. Let people see that your word is your bond. If circumstances prevent you from delivering fully, report back the cause of the problem.

Focus on impact – Work on the items that will have the biggest results and impact.

Innovate past what exists – Challenge yourself and each other, push boundaries, solve complex problems, and share accomplishments.

Seek to Understand – Be transparent, listen well, allow ideas their spotlight, fight criticism, be open and receptive to others’ point of view, to see their reasons and feel what they feel.

Make it Fun!  - Stay positive, foster an environment of collaboration, find fun in the everyday, and celebrate wins.

PHYSICAL DEMANDS

While performing the responsibilities of the role, the employee is required to talk and listen. The employee is often required to sit and use their hands and fingers, to handle or feel.  The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl as needed. Vision abilities required to perform this job include close vision due to frequent screen usage.

WORK ENVIRONMENT

First and foremost, fun!  But, while performing the responsibilities of the job, the employee is primarily exposed to an office environment. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.  Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Base comp for this position is $80k - $110k