Dir IT Business Relationship Management - HYBRID from Carmel, IN; Chicago, IL; Milwaukee, WI at CNO Financial Group (Indianapolis, IN)

| Indianapolis, IN
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Position at CNO Financial Group, Inc.

CNO's IT group is hiring a Director, IT Business Relationship Management (BRM) to serve as the primary contact for leaders in Marketing, involving projects with moderate to large complexity with heavy digital focus. Partners with business and IT leadership to identify, scope, align and prioritize technology needs to support business goals and objectives.

This is your opportunity to provide input into business strategies and initiatives. You will be part of the transformation of how CNO goes to market and services our customers digitally across the customer journey.

As a Director, IT Business Relationship Management, your responsibilities will include:
  • Develops and maintains strategic relationships across all levels of leadership within assigned business units of moderate to large complexity and technology demand.
  • Serves as a primary contact for the assigned business areas, for any issue pertaining to IT resources.
  • Communicates with assigned business organization / function regarding any system issues, communicating status, action plans and resolution / root cause.
  • Oversees prioritization and delivery of programs for business unit value realization.
  • Accountable for delivery of committed outcomes of all IT capabilities leveraged by supported business organizations / function (inclusive of all services from project execution to "keep the lights on").
  • Understands the overarching business model as well as the interests / drivers for each assigned business unit and advocates for the requestor(s) with the impacted technology teams and third-party vendors.
  • Partners across Business Architecture and Program Management, as well as other IT leaders to develop strategic roadmaps that define the initiatives and projects required to meet the strategic objectives and optimize spend.

The Director, IT Business Relationship Management position is well-suited for you if you are:
  • Adept at building relationships and credibility at all levels of the organization across business and IT teams.
  • Self-motivated and self-directed with a track record for aligning business unit strategies and technical objectives while managing competing and conflicting priorities.
  • Able to lead and manage across functional areas, influencing positive outcomes, under conditions of ambiguity and uncertainty.
  • Curious, a quick study, enjoy learning new things, problem solving and connecting dots.
  • Skilled in written and oral communications, demonstrating keen listening skills with the ability to translate technical matters in business terms and proactively manage expectations.

Qualified candidates will have:
  • Bachelor's degree in Business, Information Technology or related field; Masters and/or MBA preferred
  • At least 10 years of relevant insurance experience, including facilitating strategic decision making, translating business priorities to technical roadmaps and IT portfolio management.
  • Strong program management skills, including change leadership and experience driving operational excellence with a continuous improvement mindset.
  • Business Analyst, Business Architecture, App Dev or consulting background is a plus, as is Agile acumen.

At this time, CNO is not mandating its associates to be vaccinated against COVID-19 as a condition of employment. However, this is an evolving situation, in the future CNO may require its associates to be vaccinated as a condition of employment, subject to reasonable accommodations required by applicable law.

CNO Financial Group offices reopened in April 2022 and we will be pursuing a hybrid working model. Associates who live within a 60 mile radius of a corporate office (Carmel, IN; Chicago, or Milwaukee) will have access to come into that Office up to 2 days/week, and work from home at least 3 days/week.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we're always looking forward-to the security and stability we help create for our insurance brands' customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

CNO Financial is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following link:
Equal Employment Opportunity is the Law (English)
Equal Employment Opportunity is the Law (Spanish)
Right to Work Poster (English)
Right to Work Poster (Spanish)

As you explore job openings at CNO, please keep in mind that CNO will never ask you to provide payment-related information at any part of the employment application process. And CNO will communicate with you only through emails that are sent from a CNOinc.com or BankerLife.com email address.

If you receive an email purporting to be from CNO that asks for payment-related information or any other personal information, please contact law enforcement and report the email to [email protected]
More Information on CNO Financial Group
CNO Financial Group operates in the Financial Services industry. The company is located in Carmel, IN, Chicago, IL, Milwaukee, WI, Birmingham, AL, Orlando, FL and Philadelphia, PA. It has 10202 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at CNO Financial Group, click here.
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