The Role
Provides techno-commercial sales support for cybersecurity and ICT solutions. Responsibilities include understanding customer needs, designing proposals, coordinating solution and pricing development, preparing BOQs, supporting migration and integration planning, training employees and channel partners, and assisting with order closure. The role requires market, network, technology, security threat mitigation, cloud and data center migration, API integration, solution sizing, and commercial planning expertise.
Summary Generated by Built In
Broad Role Description Will be responsible in providing Techno-Commercial Sales Support to the Sales Team including the Channel Partners Key Role Deliverables
About Us
- Will be responsible for understanding customer need and design the techno-commercial proposal for the requirement.
- Will be responsible to deal with internal stakeholders to ensure that right solution and commercials are worked out for the customer requirements.
- Will be responsible for conducting training and knowledge enhancement sessions with Internal employee and Channel Partners.
- Will be supporting the sales team for order closure.
- Will be responsible for improving his/her own skill levels, thru internal and external trainings
- Graduate, Preferably B. Tech (Computer Science, Electronics etc.)
- Postgraduate degree with major in Marketing or Management will added advantage
- Total Experience: 12-16Years
- Must have considerable Business, Market & Network/Technology Knowledge.
- Strategic Capability in areas of Market/Network planning and capacity creation
- Knowledge of different IT Platforms/Tools
- Good Hands-on for different security levels and Protocols
- Customize the solutions for selected Market/Customer segment
- BOQ preparation in comparison to customers current infra and Various Capex and Opex based scenario/benefits.
- Techno-commercial Technical understanding and Solution Consulting of Sizing/planning/prerequisites for Migration
- IT Application-level understanding for Migration (new/legacy APPs)
- General Integration and Support for different products like Live Chat, Digital Survey Basic understanding of techno-commercial data center & Cloud migration process
- APIs and its integration attributes
- Understanding of making BoQ and able to carry out discuss with solution arch on HLD part
- Various security threats and mitigation knowledge
Personal Attributes
- Communicate effectively with cultures around the geographies
- Effective team management
- Take responsibility for the success of KPIs
About Us
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
Skills Required
- Graduate degree
- B.Tech in Computer Science, Electronics, or a related field
- Postgraduate degree with a major in Marketing or Management
- 12–16 years of total professional experience
- Business, market, network, and technology knowledge
- Strategic capability in market or network planning and capacity creation
- Knowledge of IT platforms and tools
- Hands-on knowledge of security levels and protocols
- Ability to customize solutions for selected markets or customer segments
- BOQ preparation and Capex/Opex scenario analysis
- Techno-commercial solution consulting for sizing, planning, prerequisites, and migration
- Application-level understanding of new and legacy application migration
- Understanding of product integration, APIs, cloud migration, and data center migration
- Ability to prepare BOQs and discuss high-level designs with solution architects
- Knowledge of security threats and mitigation
- Effective communication across cultures and geographies
- Team management capability
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The Company
What We Do
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
