Cybersecurity Awareness and Social Engineering Program Lead

Posted 6 Days Ago
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Chicago, IL, USA
Hybrid
115K-195K Annually
Entry level
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
Dynamic careers. Brighter futures. Achieve greater.
The Role
Leads enterprise phishing and social engineering simulations, including email, smishing, and vishing campaigns. Manages awareness platforms, designs risk-based scenarios, analyzes behavioral trends, develops dashboards and leadership reporting, and creates targeted cybersecurity education. Partners with cybersecurity, technology, risk, compliance, communications, and business teams to improve secure behaviors and continuously enhance the program based on emerging threats and campaign data.
Summary Generated by Built In

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


We’re looking for a Cybersecurity Awareness & Social Engineering Program Lead to help strengthen how our organization identifies and responds to human cyber risk. Sitting within the Office of the CISO, this role will lead our enterprise phishing and social engineering simulation program and support role-based cybersecurity education.

You’ll combine cybersecurity expertise, technology, data, and education to create realistic simulations, understand behavioral risk, and help employees build stronger security habits.


What You’ll Do
  • Lead the strategy and execution of enterprise phishing and social engineering simulations, including email, smishing, and vishing campaigns.
  • Design realistic, risk-based scenarios informed by emerging threats, attack trends, and internal risk themes.
  • Manage simulation platforms such as KnowBe4, Proofpoint, or similar technologies, including campaign setup, testing, integrations, and optimization.
  • Analyze results and behavioral trends to identify higher-risk populations and opportunities for targeted education.
  • Develop dashboards and leadership reporting covering key measures such as reporting rates, susceptibility, repeat behavior, and improvement over time.
  • Create targeted cybersecurity education and role-based training for different employee populations.
  • Partner across cybersecurity, technology, risk, compliance, communications, and the business to coordinate campaigns and improve secure behaviors.
  • Continuously evolve the program based on new threats, technology, data, and employee behavior.

What You’ll Bring
  • Cybersecurity experience with a strong understanding of phishing, social engineering, business email compromise, credential theft, smishing, and vishing.
  • Hands-on experience with enterprise phishing simulation or security awareness platforms such as KnowBe4 or Proofpoint.
  • Experience designing and managing end-to-end phishing or social engineering campaigns.
  • Strong analytical skills with experience turning campaign data into meaningful insights and recommendations.
  • Ability to translate complex cybersecurity risks into clear, practical education and communications.
  • Strong project management and stakeholder management skills.

Preferred
  • Experience in a large, global, regulated, or financial services environment.
  • Experience with threat intelligence, security operations, email security, identity, incident response, or fraud teams.
  • Experience developing cybersecurity training for higher-risk audiences such as executives, privileged users, technology teams, or customer-facing employees.
  • Familiarity with learning management systems, BI/reporting tools, and automation.
  • Relevant cybersecurity, risk, data, learning, or project management certifications.

#LI-Hybrid

Salary Range:

$114,700 - 194,900 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.


Skills Required

  • Cybersecurity experience with knowledge of phishing, social engineering, business email compromise, credential theft, smishing, and vishing
  • Hands-on experience with enterprise phishing simulation or security awareness platforms such as KnowBe4 or Proofpoint
  • Experience designing and managing end-to-end phishing or social engineering campaigns
  • Strong analytical skills and experience turning campaign data into insights and recommendations
  • Ability to translate complex cybersecurity risks into practical education and communications
  • Strong project management and stakeholder management skills
  • Experience in a large, global, regulated, or financial services environment
  • Experience with threat intelligence, security operations, email security, identity, incident response, or fraud teams
  • Experience developing cybersecurity training for higher-risk audiences
  • Familiarity with learning management systems, BI/reporting tools, and automation
  • Relevant cybersecurity, risk, data, learning, or project management certifications

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
  • Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
  • Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.

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The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

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