The Role
Analyze vulnerabilities, threats, risks, vendor security, and SIEM detections; investigate and respond to security incidents; develop KQL detection rules; manage security tickets and escalations; implement security controls; align practices with CIS and NIST frameworks; support audits and regulatory compliance; advise management on risk reduction; and collaborate with IT, vendors, and business teams.
Summary Generated by Built In
Redwood Credit Union is seeking a Cybersecurity Analyst, who will play a crucial role in safeguarding Redwood Credit Union’s critical information resources. Collaborate with architects, engineers, developers, the internal audit, vendor management department, as well as various lines of business and management to design and implement security policies, practices, technologies, and tools. Develop and maintain efficient and effective security controls in a dynamic technology environment. Champion information security awareness across company, engaging team members to continuously enhance security posture to meet industry best practices as well as internal, Member, and regulatory requirements.
Key Responsibilities
Security Analysis & Incident Response:
o Conduct in-depth security analysis, including vulnerability assessments, threat modeling, risk assessments, vendor risk and alert management.
o Knowledge of SEIM systems, establish standards and evaluation criteria for SIEM log analysis on logs and detections; write detection rules using KQL.
o Manage cybersecurity ticket queue, setting triage priorities and defining escalation thresholds to ensure alignment with organizational risk appetite.
o Investigate and respond to security events meeting SLAs during event investigations, containment, resolution and escalation.
o Identify avenues to improve cybersecurity processes, and incident response.
o Collaborate with cross-functional teams to analyze and mitigate security threats.
o Develop recommendations to prevent future incidents based on forensic analysis.
o Monitor and interpret emerging threat trends to stay informed and advise management to address evolving risks.
o Make recommendations to management to reduce risk profile of systems and processes.
Security Controls & Framework:
o Design, implement, and monitor security controls across systems and applications.
o Strengthen the security framework to align with industry standards (CIS v8.1 / NIST CSF 2.0).
o Strengthen the security framework to align with industry standards (CIS v8.1 / NIST CSF 2.0).
o Advise and contribute to security-related aspects of internal audits and regulatory compliance.
Other Functions:
o Partner with IT staff on security best practices and emerging technologies.
o Participate in continuous learning to stay current with cybersecurity advancements.
o Collaborate with colleagues to draft technology plans that enhance security posture.
o Participate in community events, volunteer boards and associations.
o Participate in continuous learning to stay current with cybersecurity advancements.
o Collaborate with colleagues to draft technology plans that enhance security posture.
o Participate in community events, volunteer boards and associations.
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 21st largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 21 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
- M365, EDR/XDR platform experience (Crowdstrike, Palo Alto or MS Defender) and Azure administration experience required.
- Experience with Microsoft Sentinel.
- Experience with managing network devices like firewalls, VPN appliances, remote access & servers.
- Intermediate experience with managing Microsoft and Linux servers, endpoints across Mac and Windows, and MDM solutions
- Thorough knowledge of processes, procedures, rules, and regulations pertaining to information technology security.
- Ability to use and administer ticket tracking software like Jira.
- Ability to work independently with little supervision and/or direction.
- Ability to develop and implement technology projects.
- Ability to interact and communicate with outside vendors and internal clients.
- Ability to communicate effectively both verbally and in writing.
- Ability to establish and maintain effective working relationships with a diverse group of people.
- Ability to travel 10% of the time.
- Ability to work on an on-call rotation for after-hours Incident escalations.
Licenses and Certifications
- Security+, Azure SCIF (Security Compliance Identity Fundamentals) or other Security certification strongly preferred.
The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in computer science or closely related field and a minimum of five years of IT experience.
Compensation: Base starting range: $100,604 to $132,552 annually commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!
Physical Requirements:
• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to stand for extended periods of time occasionally.
• Ability to travel to different locations.
• Ability to lift up to 50 pounds occasionally.
• Ability to use a computer keyboard, calculator and mouse.
• Work environment is indoors; majority of the time is spent sitting at a desk.
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
Skills Required
- M365 experience
- EDR/XDR platform experience with CrowdStrike, Palo Alto, or Microsoft Defender
- Azure administration experience
- Microsoft Sentinel experience
- Experience managing firewalls, VPN appliances, remote access systems, and servers
- Intermediate experience managing Microsoft and Linux servers, Mac and Windows endpoints, and MDM solutions
- Knowledge of information technology security processes, procedures, rules, and regulations
- Experience administering ticket tracking software such as Jira
- Ability to work independently with little supervision
- Ability to develop and implement technology projects
- Ability to communicate with outside vendors and internal clients
- Effective verbal and written communication skills
- Ability to establish and maintain effective working relationships with diverse groups
- Ability to travel 10% of the time
- Ability to participate in an after-hours on-call rotation for incident escalations
- Bachelor's degree in computer science or a closely related field, or equivalent education and experience
- Minimum five years of IT experience
- Security+, Azure SCIF, or another security certification
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The Company
What We Do
Redwood Credit Union is a full-service financial cooperative, assisting consumers and small business owners with achieving their financial goals and dreams since 1950. We’re a financial cooperative that truly cares about the financial goals and dreams of those who do business with us. With a wide variety of products and services designed to meet our Members’ financial needs, there’s something for everyone. And each Member actually owns part of the Credit Union and has a voice in what we do and how we do it. An excellent place to work, RCU was recently recognized by Forbes as one of “America’s Best Small Employers 2023.” And for 17 years running, we’ve been awarded Best Places to Work by the North Bay Business Journal. We continue today to build upon a solid philosophical and business foundation—treating Members with respect and personal care while offering unbeatable value. Federally insured by NCUA. Equal housing lender. *** Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Redwood Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Redwood Credit Union are licensed to transact securities business in CA. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
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