EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES | About the role
As the Senior Cyber Security Engineer, you will:
- Install, configure, and manage products which you will be dedicated Vectra and Vectra product family.
- Working with Sale Team to follow up new Project, to support Sale Team with technical issue and plan demo and PoC to cover customer satisfaction.
- Manage and closely work with vendor technical teams to cover all the technical aspects which is addres by Vendors.
- Plan technical workshop, event and activity for dedicated product to ensure product reputation, product value added
- Working with marketing team and customers for create new value added services or expand number of services and ensure all the service KPI’s
- Provide Technical Support to customers and partners for dedicated product.
- Provide configurations, troubleshooting and best practices to customers.
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
- Provide fault isolation and root cause analysis for technical issues.
- Visit customers in the event of a critical situation to expedite resolution as required.
- Enable partners for Vectra product family,
- Follow up partner trainings and certifications,
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Senior Cyber Security Engineer:
- Bachelor's degree in Computer Engineering, Electronical and Communications Engineering or relevand fields.
- Carryout Proof of Concept on-site or off-site
- Troubleshoot complex network issues and problems.
- Translate business problems into High Level Designs and solutions.
- Create implementation level details and help customers deploying NDR solutions.
- Understands how the SOC works, SOC integrations,
- Ability to define, implement, automate and measure effective incident response process, procedures,
- Knowledge of security architecture and market-leading security tools
- Experience NDR, ITDR, SOAR tools
WHO ARE EXCLUSIVE NETWORKS? | Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Skills Required
- Bachelor's degree in Computer Engineering, Electrical and Communications Engineering or relevant field
- Experience installing, configuring, and managing Vectra product family
- Ability to carry out on-site and off-site Proof of Concept (PoC)
- Troubleshoot complex network issues
- Translate business problems into high-level designs and implementation-level details
- Experience deploying NDR solutions and assisting customer deployments
- Understanding of SOC operations and SOC integrations
- Ability to define, implement, automate and measure incident response processes and procedures
- Knowledge of security architecture and market-leading security tools
- Experience with NDR, ITDR, and SOAR tools
What We Do
Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure helping to drive the transition to a totally trusted digital future for all people and organisations. Our distinctive approach to distribution gives partners more opportunity and more customer relevance. Our specialism is their strength – equipping them to capitalise on rapidly evolving technologies and transformative business models. The Exclusive story is a global one with a services-first ideology at its core, harnessing innovation and disruption to deliver partner value. With offices in 43 countries and the ability to service customers in over 170 countries across five continents, Exclusive combine the extreme focus and value of local independents with the scale and service delivery of a single worldwide distribution powerhouse. Join our team: www.exclusive-networks.com/about-exclusive-networks/careers/
