Jobs at Exclusive Networks

Provides Level 1 support for SAP S/4HANA Public Cloud users, including incident triage, troubleshooting, access and authorization support, root cause analysis, escalation, minor configuration, user training, documentation, testing, and system monitoring. The role collaborates with SAP, AMS partners, and cross-functional teams while supporting multi-country deployments, UAT, releases, and process improvements.

Designs end-to-end cybersecurity solutions, leads proof-of-concept demonstrations, develops bills of materials and solution proposals, advises partners and customers, maintains vendor relationships, and scopes professional services engagements. The role requires pre-sales solution architecture, technical enablement, network and endpoint security expertise, vulnerability management, and high-level troubleshooting across platforms including Fortinet, Palo Alto, CrowdStrike, SentinelOne, and Tenable.

Provides L1/L2 support for Palo Alto Networks security solutions, including firewall monitoring, policy management, VPN troubleshooting, upgrades, backups, and restores. Diagnoses network security issues using logs and packet captures, owns incidents through resolution within SLA, documents cases, prepares RCA reports, and collaborates with customers, Engineering, and TAC teams. The role may include 24/7 shift-based support.

Develop and maintain vendor performance dashboards, scorecards, reporting frameworks, and automated solutions. Analyze data from multiple systems, monitor commercial and operational metrics, and translate trends into actionable recommendations. Partner with cross-functional stakeholders on data governance, process improvement, business cases, strategic planning, and executive reviews. Support reporting automation and evaluate analytics tools while improving business visibility and decision-making.

Develops and executes email, web, social media, event, and demand-generation campaigns to generate qualified leads and promote cybersecurity brands. Responsibilities include creating newsletters and localized content, updating websites and digital assets, organizing webinars and events, managing marketing funds, maintaining databases, producing reports, and coordinating campaigns. Requires multilingual communication, marketing automation experience, Microsoft Office proficiency, and strong organizational and creative skills.

Provide generalist HR support across the full employee lifecycle, advising and coaching managers on employee relations, performance, talent development, succession planning, and UK employment law. Maintain HRIS records, support payroll data accuracy, produce HR reports and dashboards, contribute to HR projects, and assist with executive reporting. Manage onboarding, inductions, exit interviews, offboarding, and formal processes including disciplinary, capability, redundancy, and TUPE procedures.

Manage APAC deal desk activities, including sales quotations, deal structuring, RFP execution, vendor and customer communication, lead follow-up, and cross-functional coordination. Use MyTower, NetSuite, and SharePoint to support transactions, prepare reports, and improve deal desk efficiency. The role also promotes deal desk processes internally and supports regional business partners.

Manage assigned cybersecurity products and solutions, including sales strategy, go-to-market planning, pricing, revenue and gross profit objectives, vendor collaboration, partner enablement, competitive selling, and complex deal support. The role oversees business planning, tenders, quotations, portfolio prioritization, KPI tracking, partner development, and pre- and post-sales activities.

Provide presales and occasional post-sales technical support for network security solutions. Advise sales teams and partners, deliver product demonstrations, competitive analyses, solution designs, specifications, trainings, and webinars. Conduct professional services discovery calls, support technical teams, and manage vendor solution proof-of-concept lifecycles. Requires hands-on networking experience, firewall and endpoint security knowledge, strong communication skills, and multiple vendor certifications.

Drive profitable growth by managing the full sales lifecycle for Extreme Networks solutions, including pipeline development, lead qualification, proposals, proof-of-concepts, partner engagement, vendor coordination, marketing initiatives, certifications, and compliance. The role requires channel sales experience, solution-selling expertise, and the ability to work with distributors, resellers, system integrators, and strategic partners.

Manage a cybersecurity vendor product sales funnel, pipeline reviews, deal registrations, lead qualification, customer presentations, quotations, proof-of-concept activities, partner development, training, stakeholder coordination, and marketing investments. The role targets vendor revenue goals and requires IT sales experience, networking and security knowledge, vendor certification, and strong communication skills.

Serve as the L3 escalation point for complex Palo Alto Networks product issues. Own critical customer cases, manage P1/P2 incidents, lead escalation calls, perform root cause analysis, troubleshoot advanced networking and security issues, reproduce problems in lab environments, identify product defects, collaborate with Engineering and Product teams, and mentor L1 and L2 support engineers.

Lead F5 pre-sales engineering activities, including customer meetings, technical presentations, solution demonstrations, POCs, workshops, solution design, and RFP responses. Develop HLD/LLD documents, bills of materials, and technical proposals. Provide expertise across F5 security and application delivery technologies, support implementations, migrations, upgrades, troubleshooting, and optimization, and coordinate with vendors, partners, sales teams, and customers.

Manage vendor partners and prospects to generate and close networking business opportunities. Drive business development initiatives, support sales and pre-sales teams, achieve revenue targets, develop partner strategies, increase vendor awareness, and identify upsell opportunities. The role also coordinates training, workshops, events, partner enablement, and customer presentations while improving channel processes and operational efficiency.

Manage end-to-end supplier accounting, including invoice processing, purchase order and receipt verification, discrepancy resolution, supplier payments, withholding tax payments, account reconciliations, aging balances, cash flow forecasting, and audit support. Ensure accurate records and compliance with Moroccan accounting and tax regulations while coordinating with internal teams and international suppliers.

Drive revenue growth across professional services, support, training, and managed services. Generate and close opportunities, build partner and vendor relationships, support demand generation, manage pipelines and forecasts, develop proposals, and enable sales teams to promote services. The role owns services sales targets, profit goals, attach rates, strategic account growth, and partner engagement while collaborating with technical, marketing, operations, and regional leadership teams.

Installs, configures, maintains, and troubleshoots hardware, software, systems, networks, and security products for customers. The role handles scheduled upgrades, technical issue diagnosis, 24/7 breakdown response, equipment replacement, license records, project documentation, and assigned security or networking tasks. Candidates need a computer science degree focused on networks or security, at least three years of post-sales engineering experience, firewall security knowledge, and flexibility for work outside standard hours.

Prepare month-end and year-end financial statements, support audits, manage cash flow forecasts and treasury matters, coordinate company secretarial activities, analyze financial data, and ensure accurate accounting transactions. The role also handles ad hoc assignments and requires strong Excel skills, accounting experience, analytical ability, accuracy, and proficiency in English and Chinese.

Own the local country marketing plan for Slovakia, aligning campaigns with sales, revenue, vendor, and partner priorities. Manage vendor and partner relationships, budgets, funding claims, pipeline goals, and performance reporting. Deliver integrated campaigns, events, webinars, workshops, content, and sales enablement. Localize regional programs, generate market insights, support partner growth, and optimize marketing investment using data and AI tools.

Conduct outbound prospecting to identify and qualify SMB opportunities in cybersecurity, networking, backup, and data center solutions. Present solutions, negotiate terms, close sales, prepare quotations, and manage the pipeline in NetSuite and CRM systems. Support partners, maintain customer relationships, respond to commercial inquiries, coordinate with technical and logistics teams, and ensure accurate forecasting and sales records.