Leidos has a career opportunity for a Cyber Customer support to support the Air Force National Capital Region IT Services program.
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. To explore and learn more, click here!
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PRIMARY RESPONSIBILITIES:
This is an ideal position for an individual with help desk, service coordination, or IT operations experience who is seeking to grow into a cybersecurity career.
In this role, you will coordinate and track cybersecurity tickets across multiple functional areas including Vulnerability Management, Threat Hunting, Incident Response, and Risk Management. You'll gain hands-on exposure to real-world cybersecurity operations while building foundational knowledge of Air Force and DoD cyber defense environments. This is a career-launching opportunity for candidates coming from a help desk, desktop support, or service delivery background who want to develop a cybersecurity skill set in a mission-critical environment. You’ll gain exposure to tools, processes, and teams actively defending U.S. Air Force networks in one of the most operationally significant regions in the world.
BASIC QUALIFICATIONS:
Active DoD Secret clearance required.
HS and 5 years of experience.
CompTIA Security+ CE or higher DoD 8570 IAT Level II certification must meet 8140 ISSM role qualification.
3+ years of cybersecurity or system administration experience, with at least 1 year of direct ACAS or Tenable experience.
Working knowledge of DISA STIGs, vulnerability risk levels, and POA&M remediation strategies.
Familiarity with NIST SP 800-53, RMF compliance, and Air Force cybersecurity policy (AFMAN 17-130).
Strong attention to detail, documentation skills, and the ability to interpret technical vulnerability data.
PREFERRED QUALIFICATIONS:
Experience supporting USAF, DISA, or other DoD mission systems.
Familiarity with , Remedy, SNOW, Customer Support Experience.
Ability to communicate risk-based recommendations to both technical and non-technical stakeholders.
Understanding of automation tools/scripts (e.g., PowerShell, Nessus APIs) to support scan or report optimization.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:May 28, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Active DoD Secret clearance
- HS and 5 years of experience
- CompTIA Security+ CE or higher certification
- 3+ years of cybersecurity or system administration experience
- Working knowledge of DISA STIGs and vulnerability risk levels
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
