CXO Program Manager

Posted One Month Ago
Be an Early Applicant
Hiring Remotely in Salem, NH, USA
In-Office or Remote
Senior level
Software
The Role
Plan and execute invitation-only CXO events and year-round executive community programs; manage digital content and executive communications; collaborate cross-functionally to expand globally; measure KPIs and report program performance to senior leadership.
Summary Generated by Built In
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Extreme Networks, a leader in enterprise cloud networking, is seeking an experienced CXO Program Manager to join our growing Brand team.

In this role, you'll create and deliver world-class experiences for CIOs, CTOs, CISOs, and other senior technology leaders through invitation-only events, executive communications, digital engagement, and community-building initiatives. Working cross-functionally with Marketing, Sales, Product, and executive leadership, you'll strengthen customer relationships, elevate the Extreme brand, and drive strategic business growth. 

 

Responsibilities 

 

Executive Event Strategy & Execution 

  • Assist in the planning, logistics, execution, and measurement of invitation-only CXO events, including executive summits, roundtables and industry experiences. 

  • Coordinate executive participation, project timelines, vendors, budgets, resources, and deliverables to ensure flawless execution. 

  • Design exceptional attendee journeys that create meaningful networking opportunities and reinforce the Extreme brand. 

  • Partner with internal stakeholders to continually innovate and elevate the executive event experience. 

 

Executive Community Development 

  • Help transform the CXO Program into a year-round executive community that extends well beyond live events. 

  • Develop and manage ongoing engagement initiatives including: 

  • Executive virtual forums and peer discussions 

  • Quarterly executive newsletters and community communications 

  • Thought leadership content and exclusive member resources 

  • Community engagement campaigns 

  • Identify new opportunities to foster meaningful connections between technology leaders and strengthen customer loyalty. 

 

Digital Program & Content Management 

  • Support the development and ongoing management of the CXO Program presence on ExtremeNetworks.com as a destination for executive content, event information, thought leadership, and community engagement. 

  • Identify content needs and coordinate development of executive messaging, event communications, social media, campaigns, videos, and post-event content. 

  • Collaborate with content strategy, digital marketing, and creative teams to ensure a consistent executive brand experience across all channels. 

 

Cross-Functional Collaboration 

  • Collaborate with executive leadership and cross-functional teams to define program objectives, priorities, and success metrics. 

  • Partner with Sales and Marketing to identify executive audiences and deliver best-in-class experiences. 

  • Facilitate communication across departments to ensure alignment on strategy, messaging, and execution. 

 

Global Program Expansion 

  • Support the growth of the CXO Program into additional global regions. 

  • Partner with regional marketing teams to localize executive programming while maintaining a consistent global experience. 

  • Document repeatable frameworks, playbooks, and operational processes to enable successful expansion across international markets. 

 

Performance Measurement & Reporting 

  • Establish KPIs and reporting mechanisms to measure executive engagement, event success, community growth, customer satisfaction, and business impact. 

  • Analyze program performance to identify trends, opportunities, and areas for optimization. 

  • Prepare executive presentations and regular program updates for senior leadership. 

 

Skills & Experience 

 

Qualifications 

  • Bachelor's degree in Marketing, Communications, Business, Hospitality, or related field. 

  • 3–5 years of experience in executive programs, event marketing, customer marketing, field marketing, or strategic events. 

  • Proven experience managing high-touch executive events and VIP experiences. 

  • Strong project management and organizational skills with exceptional attention to detail. 

  • Outstanding written and verbal communication skills with the ability to communicate confidently with executive audiences. 

  • Experience managing multiple complex projects simultaneously in a fast-paced environment. 

  • Comfortable collaborating across executive leadership, sales, marketing, and customer-facing teams. 

  • Willingness to travel for event execution. 

 

Preferred Qualifications 

  • Experience supporting executive engagement or customer advisory board programs. 

  • Experience building customer communities or membership-based programs. 

  • Familiarity with CRM and marketing automation platforms such as Salesforce, Tableau, or similar tools. 

  • Experience working with global or international marketing teams. 

 
 
 
 
 

Compensation: This role has a market-competitive salary with an anticipated base compensation range of  85,000-110,000 USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions.  Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location. 

Benefits and Total Rewards:

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

•    Medical, dental, and vision insurance

•    Flexible work schedules and work-from-home opportunities where role permits

•    Paid time off, including open time off in eligible markets and statutory leave in all markets

•    Paid holidays in accordance with local practice

•    Retirement savings programs, including 401(k) matching in the United States

•    Employee Stock Purchase Program, where eligible

•    Adoption assistance and fertility treatment support, where eligible

•    Flexible spending accounts, where eligible

•    Employee assistance program

•    Tuition reimbursement, where eligible

•    Life and disability insurance

 

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.

Equal Employment Opportunity

Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.

Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.

Fair chance and background checks

Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.

Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.

Reasonable accommodation

Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.

Use of artificial intelligence in hiring

Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email].

Data privacy

Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.

About Extreme Networks

Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Skills Required

  • Bachelor's degree in Marketing, Communications, Business, Hospitality, or related field
  • 5-8 years experience in executive programs, event marketing, customer marketing, field marketing, or strategic events
  • Proven experience managing high-touch executive events and VIP experiences
  • Strong project management and organizational skills with exceptional attention to detail
  • Outstanding written and verbal communication skills with ability to interact with executive audiences
  • Experience managing multiple complex projects simultaneously in a fast-paced environment
  • Comfortable collaborating across executive leadership, sales, marketing, and customer-facing teams
  • Willingness to travel for event execution
  • Experience supporting executive engagement or customer advisory board programs
  • Experience building customer communities or membership-based programs
  • Familiarity with CRM and marketing automation platforms such as Salesforce or Tableau
  • Experience working with global or international marketing teams

Extreme Networks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Extreme Networks and has not been reviewed or approved by Extreme Networks.

  • Flexible Benefits Flexible work options and time‑off policies are emphasized through a 'Flex First' model with remote/hybrid choices and flexible or unlimited PTO. Wellness programs, volunteer time, and family leave round out a broad, adaptable package.
  • Healthcare Strength Healthcare coverage is positioned as comprehensive, including medical, dental, vision, mental health, and HSA eligibility. U.S. high‑deductible plans include a company HSA contribution, strengthening the financial value of coverage.
  • Equity Value & Accessibility Equity participation is accessible via RSUs and an ESPP that enables discounted stock purchases. Variable pay and equity components can materially lift total compensation when business performance is strong.

Extreme Networks Insights

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The Company
HQ: Morrisville, North Carolina
3,661 Employees
Year Founded: 1996

What We Do

Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

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