Customization Execution Lead (F|M)

Posted 18 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Biotech
The Role
Leads cross-functional customization execution across Sales, Product Management, Engineering, Operations, and business process management. Develops strategic project and program plans, analyzes performance and bottlenecks, prioritizes improvement initiatives, manages KPI reporting, facilitates execution reviews, resolves barriers, and aligns stakeholders across a global matrix organization.
Summary Generated by Built In
Join our Consumable Customization Services team as a Customization Execution Lead and play a key role in driving strategic business steering and cross-functional collaboration across our customization ecosystem. In this role, you will connect Sales, PM CCS, Customization Platform, Engineering, Operations and BPM to align priorities, dependencies and strategic initiatives. By creating transparency, enabling informed decisions and continuously improving our customization processes, you will help build a predictable and scalable operating model and contribute to better health for more people.
Based in Aubagne or Goettingen with the possibility to work some days in a week remotely.

Grow With Us – Your Responsibilities

  • Drive cross-functional collaboration across Sales, PM CCS, Customization Platform, Engineering, Operations and BPM, bringing together diverse priorities and dependencies to enable effective customization execution
  • Develop and coordinate strategic project and program plans, defining objectives, timelines, resources and deliverables in alignment with organizational goals
  • Analyze customization business performance and relevant Health of Business indicators, identify lead-time deviations, recurring bottlenecks and execution risks, and translate findings into appropriate corrective actions
  • Prioritize Smart Customization and other improvement initiatives based on business impact, implementation feasibility and organizational dependencies, supporting effective implementation sequencing and resource focus
  • Ensure effective management reporting by consolidating KPIs, risks, issues, decisions and actions and creating transparency for regular senior management reviews
  • Drive execution reviews and escalation mechanisms, facilitate the cross-functional resolution of execution barriers and ensure consistent follow-up on agreed actions
  • Collaborate closely with internal and external stakeholders, manage expectations and ensure alignment with strategic project and program objectives

What Will Convince Us

  • Master's degree in Business, Engineering, Biotechnology, Life Sciences, Project Management or a related field
  • At least 10 years of experience in business-related project or program management, business steering, business operations, operational excellence or a comparable cross-functional environment
  • Broad understanding of strategic business steering processes, frameworks and tools, combined with knowledge of customization, engineered-to-order and quotation-to-delivery processes in technical B2B environments
  • Strong experience in performance management, KPI governance, root-cause analysis and continuous improvement, combined with structured problem-solving skills
  • Proven ability to coordinate complex cross-functional initiatives, align diverse priorities and influence stakeholders across global matrix organizations
  • Strong strategic and analytical thinking with the ability to anticipate challenges, translate insights into concrete actions and make sound decisions in a dynamic environment
  • Excellent communication and stakeholder management skills with the ability to convey complex information effectively, including to senior management
  • High attention to detail and flexibility, particularly in project documentation and reporting and when adapting to changing requirements and timelines
  • Fluent English; German is an advantage
  • Willingness to travel occasionally

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Master's degree in Business, Engineering, Biotechnology, Life Sciences, Project Management, or a related field
  • At least 10 years of experience in business-related project or program management, business steering, business operations, operational excellence, or a comparable cross-functional environment
  • Understanding of strategic business steering processes, frameworks, and tools
  • Knowledge of customization, engineered-to-order, and quotation-to-delivery processes in technical B2B environments
  • Experience in performance management, KPI governance, root-cause analysis, and continuous improvement
  • Ability to coordinate complex cross-functional initiatives and influence stakeholders across global matrix organizations
  • Strong strategic and analytical thinking with structured problem-solving skills
  • Excellent communication and stakeholder management skills, including communication with senior management
  • High attention to detail and flexibility in project documentation, reporting, and changing requirements
  • Fluent English
  • German language skills
  • Willingness to travel occasionally

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength — Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support — Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits — Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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