Partner Account Manager – German

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Germany
Remote or Hybrid
Entry level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Own post-sales relationships with EMEA resellers, VARs, and distributors across the DACH region. Lead partner onboarding, product enablement, certifications, QBRs, adoption monitoring, and growth planning. Identify expansion opportunities, support repeatable sales motions, cascade distributor enablement, and communicate partner feedback internally. Maintain partner health and opportunity data in Salesforce while traveling regularly across DACH to build executive relationships.
Summary Generated by Built In
About the Role
 

NinjaOne's channel is a core growth engine in EMEA, and we're scaling the team to match. As a Partner Account Manager, you own the success of a portfolio of EMEA resellers, VARs, and distributors — ensuring partners are enabled, active, and growing their NinjaOne practice. Your job is to turn transactional partners into committed, high-performing NinjaOne advocates.

Based in Berlin, you'll be well-positioned to serve our EMEA reseller and distributor network, many of whom are headquartered in or operate through the DACH market.
Location - Remote in Germany 

 
What You’ll be Doing
  • Own the post-sales relationship for a defined portfolio of EMEA resellers, VARs, and distributors — from onboarding through to long-term growth
  • Travel regularly across DACH to meet partners on-site, build executive relationships, and deepen NinjaOne's presence within their organizations
  • Drive structured partner onboarding and enablement: product training, certifications, go-to-market workshops, and sales toolkits
  • Monitor partner health and activity data to proactively identify risks, close adoption gaps, and prevent churn
  • Collaborate with the CAM to identify expansion opportunities: new product lines, upsell moments, and territory growth
  • Support partners in building repeatable NinjaOne sales motions
  • Run regular QBRs with strategic partners, aligning on performance, pipeline, and joint growth plans
  • Support distributors in cascading enablement to their reseller networks
  • Act as the internal voice of the partner — feeding insights and escalations to Product, Support, Marketing, and Sales
  • Keep Salesforce up to date: partner health, activities, and opportunity tracking
  • Other duties as needed
 
About You
  • Proven experience in a channel-facing post-sales role (Channel CSM, Partner Success, Channel Enablement, or similar) in a SaaS or technology company
  • Deep understanding of the indirect channel model — you know how resellers and distributors operate and what drives their business
  • Familiarity with the DACH channel landscape is a strong advantage
  • Happy to travel regularly across DACH — this is a core part of how you'll do your best work
  • Commercially sharp: you spot growth signals and translate them into actionable plans alongside the CAM
  • Strong communicator and trainer — you simplify complex topics and deliver engaging enablement at all levels
  • Data-driven and highly organized, comfortable managing a diverse portfolio across geographies and maturity stages
  • Fluent in English and German
  • Background in RMM, MDM, endpoint management, or IT management SaaS is a plus
 
About Us 
 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.  
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.  
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.  
 
What You’ll Love
 
Grow personally and professionally with one of the fastest growing companies
Enjoy your lunch covered by NinjaOne 3 times/week at the office
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
Develop your skills through our renowned training platform
Receive competitive compensation 
Collaborate with a curious, kind, international and intercultural workforce  
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) 
 
 
Additional Information

This position is NOT eligible for Visa sponsorship.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
 
#LI-RS1
#LI-Remote

Skills Required

  • Proven experience in a channel-facing post-sales role such as Channel CSM, Partner Success, or Channel Enablement within a SaaS or technology company
  • Deep understanding of indirect channel models, including reseller and distributor operations
  • Familiarity with the DACH channel landscape
  • Willingness to travel regularly across DACH
  • Commercial ability to identify growth signals and develop actionable plans with the CAM
  • Strong communication and training skills, including the ability to simplify complex topics and deliver partner enablement
  • Data-driven, highly organized, and comfortable managing a diverse partner portfolio across geographies and maturity stages
  • Fluency in English and German
  • Experience with RMM, MDM, endpoint management, or IT management SaaS

NinjaOne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.

  • Healthcare Strength — Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
  • Leave & Time Off Breadth — Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
  • Fair & Transparent Compensation — Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.

NinjaOne Insights

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The Company
HQ: Austin, TX
2,000 Employees
Year Founded: 2013

What We Do

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs. 

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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