Customization Associate

Posted 2 Days Ago
Be an Early Applicant
West Chester, OH, USA
In-Office
15-15 Hourly
Entry level
eCommerce • Retail • Sports
The Role
Performs embroidery, heat-press, and direct-to-film customization of garments while completing warehouse duties. Sets up and operates equipment, threads needles, prepares garments, applies names, numbers, and logos, cuts and weeds vinyl, verifies orders, maintains machines, tracks supplies, and prepares items for shipment or pickup. The role requires attention to detail, manual dexterity, color differentiation, physical stamina, teamwork, and the ability to lift up to 49 pounds in a distribution environment.
Summary Generated by Built In

Who we are

SwimOutlet.com is the largest online specialty store for aquatics in the United States and has the largest selection for swimming, water polo, fashion, beach and surf! 

SwimOutlet.com is looking for Part-Time Customization Associates!


Available Shift

Monday – Friday: 12:30pm-5:30pm


Position Summary:

As part of our collaborative and diverse team, Associates are responsible for general warehouse duties as well as customization tasks, such as embroidery and heat press of products. This role requires strong attention to detail, the ability to follow instructions, and comfort working both independently and at a fast pace. Based on business needs, Customization Associates may also be asked to perform general warehouse duties. Familiarity and previous experience with embroidery, heat press, and direct-to-film operating machinery is preferred, but not required.


Embroidery/Heat Press Responsibilities:

  • Maintain safety and cleanliness to company standards.
  • Responsible for the set-up and operation of embroidery, heat press, and direct to film machines.
  • Ability to thread the right colors at each needle.
  • Must follow detailed instructions for verification of type setting.
  • Ability to properly place the plastic hoops on the garments.
  • Placement must follow the embroidery specifications.
  • Complete one sample for approval prior to processing the entire order.
  • Perform preventative maintenance & clean machines on a daily basis.
  • Verify all order numbers and garment count.
  • Maintain a positive work atmosphere that strengthens the team.
  • Other duties as requested/assigned.
  • Prepare garments for being heat pressed.
  • Ability to heat press numbers, names, and logos to clothing or other garments.
  • Cut and weed vinyl.
  • Ability to use a PC or handheld device to manage workflow
  • Keep track of inventory and supplies.
  • Sort, count, and prep items to be shipped and/or picked up
  • Meet customer demand and maintain set SLA’s
  • Maintain and improve quality standards
  • Foster a team environment by helping others and sharing knowledge
  • Provide valuable feedback to ensure process improvements

Qualifications:

  • Excellent organizational skills.
  • Good manual dexterity.
  • Ability to detect slight differences in colors.
  • Ability to work independently and within a team.
  • Able to perform in a productivity environment.

Physical Demands:

  • Good hand/eye coordination required.
  • Regular bending, lifting, stretching and reaching both below the waist and above the head.
  • Ability to lift and move up to 49 pounds.
  • Engage in full manual dexterity in both hands and wrists.
  • Continual standing and/or walking without limitations up to 10 hours daily.
  • Ability to work in a distribution environment that may be noisy, unheated, not air-conditioned.


Pay Rate: $15.00 an hour


Extensive benefits package including 401(K) with matching, employee discounts, gym membership, referral bonuses.


Background check required

Skills Required

  • Excellent organizational skills
  • Good manual dexterity
  • Ability to detect slight differences in colors
  • Ability to work independently and within a team
  • Ability to work in a productivity-focused environment
  • Good hand-eye coordination
  • Ability to bend, lift, stretch, and reach below the waist and above the head
  • Ability to lift and move up to 49 pounds
  • Ability to stand and walk continually for up to 10 hours daily
  • Ability to work in a noisy, unheated, or non-air-conditioned distribution environment
  • Familiarity or previous experience with embroidery, heat press, and direct-to-film machinery
  • Successful completion of a background check
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The Company
104 Employees
Year Founded: 2000

What We Do

SwimOutlet.com is an online retailer specializing in swimwear, accessories, and aquatic gear for swimmers of every level. The company serves the swimming community through a broad selection of products and positions itself as a premier online destination for aquatics apparel. Its business combines e-commerce retail with a sports-focused assortment designed to support swimmers' training, competition, recreation, and related aquatic activities.

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