Customer Technical Program Manager

Reposted 4 Days Ago
Hiring Remotely in Santa Clara, CA, USA
In-Office or Remote
200K-322K Annually
Expert/Leader
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Leads complex customer-facing technical programs for AI storage computing platforms, coordinating OEMs, ODMs, vendors, software partners, engineering, operations, quality, product management, and sales. Drives system integration from proof of concept through development, validation, customer acceptance, and production deployment. Manages timelines, design reviews, technical issues, risks, metrics, dashboards, and executive communications while ensuring successful project execution and continuous improvement.
Summary Generated by Built In

At NVIDIA, we are passionate about parallel and visual computing which is becoming the backbone of Artificial Intelligence computing platform. Our technology is at the heart of the state-of-the-art innovation in video games, autonomous machines, cloud and enterprise computing. NVIDIA’s solutions power the most powerful AI Platforms and High Performance Computers and Cloud Computing Services in the world. And we've only scratched the surface of what we can accomplish when we apply our technology to it. NVIDIA is looking for passionate, hardworking and creative people to continue expanding across the ecosystem partners.

What you'll be doing:

  • Lead multi-functional teams together with OEM/ODM, network & storage vendors, software partners to deliver next generation of AI Storage Computing Platforms.

  • Define the strategy and tactics for successfully driving GPU and Storage server solutions and integration of sophisticated hardware and software stacks, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service.

  • Lead and improve existing product development by scoping projects, identifying and assembling the core support teams, formally kicking off projects with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools.

  • Coordinate and facilitate engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely customer acceptance and production deployment.

  • Effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions.

  • Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution

  • Regularly communicate the program status and key issues to customer and management.

  • Identify organizational learning opportunities for continuous improvements.

What we need to see:

  • BS/MS Computer Science or related field (or equivalent experience)

  • 12+ years relevant work experience required.

  • Strong Technical Programs Management experience for complex OEM/ODM System Level integration, development and qualification.

  • Previous experience around SW/HW System Level life cycle, understand key indicators to effectively lead program/project.

  • Experience on driving execution and coordination between internal teams and external accounts.

  • Partner with leadership teams to provide dashboards, reports, and insights for critical metrics and managing risks.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 200,000 USD – 322,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until November 3, 2026.

This posting is for an existing vacancy. 

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Skills Required

  • BS/MS in Computer Science or a related field, or equivalent experience
  • 12+ years of relevant work experience
  • Strong technical program management experience with complex OEM/ODM system-level integration, development, and qualification
  • Experience with hardware/software system-level lifecycles and program or project performance indicators
  • Experience driving execution and coordination between internal teams and external customer accounts
  • Experience providing dashboards, reports, insights, critical metrics, and risk management support to leadership

NVIDIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.

  • Equity Value & Accessibility — Company stock and RSUs have driven exceptional total compensation, with a generous employee stock purchase plan and ongoing equity refreshers playing a central role. Feedback suggests historic share-price gains created significant financial upside for many.
  • Healthcare Strength — Multiple plan options (HSA, PPO, and in some locations Kaiser) with in-network preventive care covered at 100% and company HSA contributions indicate a robust offering. Mental-health sessions and broad dental, vision, and disability coverage further strengthen the package.
  • Parental & Family Support — Up to 22 weeks of fully paid parental leave, adoption and surrogacy reimbursement, and coverage for IVF and egg freezing are highlighted as standout features. Additional family-care resources and caregiving support broaden the appeal.

NVIDIA Insights

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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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