Customer Synthesis SW and Modules Specialist

Posted 22 Days Ago
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Auburn Hills, MI, USA
In-Office
Senior level
Automotive
The Role
Serve as North America liaison for global software and infotainment, consolidating regional regulatory and customer inputs, tracking deployment KPIs, coordinating ADAS validation, supporting test drives and milestone readiness, and communicating NA priorities into global development and planning.
Summary Generated by Built In
Job Summary & Responsibilities

Mission:

The Customer Synthesis SW and Modules Specialist will operate under the Global Planning Department and reporting to the global Function Manager within a global framework, ensuring dedicated focus on North America.

 

Contribute to transversal Infotainment and Platform Software activities, including inputs on ADAS, HMI, and NA-specific software and ASC modules. Capture and escalate NA market needs, regulatory constraints, and customer expectations into global processes. Act as NA representative, ensuring alignment between regional execution and global strategy, and support clear communication of NA inputs to global stakeholders..

 

Responsibilities:

  • Act as NA interface for global SW & Infotainment, ensuring alignment between regional execution and global roadmap.
  • Oversee implementation of global features in NA programs, managing compliance and regional deviations.
  • Consolidate NA inputs (regulatory, customer, technical risks) for global prioritization.
  • Track deployment status, KPIs, and feature maturity vs global targets, driving corrective actions.
  • Coordinate NA ADAS validation activities and ensure structured feedback into global development cycles.

Support:

  • Support the CPIT building (target setting phase) by providing NA inputs and data, under Global Function coordination
  • Support the convergence of transversal topics at regional level (e.g. diversity, target alignment), ensuring consistency with global guidelines and decisions
  • Contribute to the Performance Contract (PPC) preparation, supporting Global Function and interacting with NA Program Managers for data consolidation and follow-up
  • Support the organization and execution of regional test drives (including ADAS), in alignment with global validation plans and objectives
  • Support Global Function in monitoring milestone readiness (e.g. SFM) by providing regional status, risks, and mitigation inputs

Information: 

  • Provide regular updates to Global Function on:
  • Deployment status
  • Identified risks and deviations

Market feedback and customer usage insights


Contribute / Active Participation:

  • Participate in CPIT workshops and convergence reviews (no decision authority)
  • Participate in post-launch reviews and continuous improvement loops
  • Support benchmarking and internal demos
Preferred Qualifications

Basic Qualifications:

  • Bachelor’s degree in Engineering or related field.
  • Minimum of 5 years of experience in automotive software, connectivity, infotainment, or ADAS within global program environments.
  • Proven experience in cross-functional and cross-regional collaboration.
  • Very Good knowledge of ADAS, Infotainment, and software modules.
  • Experience with HMI/UX and customer-centric feature development.
  • Strong stakeholder management, communication, and presentation skills.

 

Preferred Qualifications:

  • Experience with North America market (regulatory, customer, ecosystem)
  • Knowledge of software architecture
  • Background in Software-defined vehicle (SDV), connected services, or OTA
  • International or multi-cultural team experience
  • Exposure to data analytics or in-field performance monitoring

Skills Required

  • Bachelor's degree in Engineering or related field
  • Minimum of 5 years of experience in automotive software, connectivity, infotainment, or ADAS within global program environments
  • Proven experience in cross-functional and cross-regional collaboration
  • Very good knowledge of ADAS, Infotainment, and software modules
  • Experience with HMI/UX and customer-centric feature development
  • Strong stakeholder management, communication, and presentation skills
  • Experience with North America market (regulatory, customer, ecosystem)
  • Knowledge of software architecture
  • Background in Software-defined Vehicle (SDV), connected services, or OTA
  • International or multi-cultural team experience
  • Exposure to data analytics or in-field performance monitoring

Stellantis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stellantis and has not been reviewed or approved by Stellantis.

  • Pay Growth & Progression Contract-driven increases lifted hourly wages roughly 25% over 4.5 years and restored cost-of-living adjustments, pushing top rates near $42 per hour by the end of the agreement. Union hourly positions appear to have benefited most since the 2023 deal.
  • Affordable Benefits UAW-represented hourly workers pay no premiums and about 3% of total healthcare costs while receiving comprehensive medical, dental, vision, and wellness coverage. This creates materially lower out-of-pocket costs for represented hourly roles.
  • Retirement Support Post-2007 hourly hires receive a 10% employer 401(k) contribution and legacy workers saw defined-benefit improvements with retiree bonuses. Salaried roles also cite a 401(k) with employer match and contribution up to a maximum of 8%.

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The Company
HQ: Auburn Hills, MI
104,031 Employees

What We Do

Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.

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