The Role
The role involves providing customer support with a focus on communication, technical problem management, and documentation, while being a team player.
Summary Generated by Built In
- Excellent Verbal, Written Communication Skills & Telephone Etiquette
- Technical Skills, Problem Management
- Customer Relationship
- Reporting & Documentation
- Basic operations of Windows and Microsoft Office
- Must be a team player and well-mannered
- Highly motivated and self-directed
- Capable of multi-tasking, and able to work with mini supervision
- Able to interface directly with cross-functional teams
- Strong work ethic and positive team attitude
Skills Required
- Excellent verbal and written communication skills
- Technical skills and problem management
- Customer relationship management
- Ability to report and document effectively
- Basic operations of Windows and Microsoft Office
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The Company
What We Do
Panamax Inc. is a global leader in developing FinTech and telecommunication technologies for telecom operators, offering solutions for digital transactions, switching, billing, fraud management, and revenue assurance.
