The Role
Provides international customer support through voice and chat channels, resolving queries and concerns while maintaining service quality. Handles customer calls, manages multiple chat conversations, and delivers professional assistance. Requires strong spoken and written English, typing, customer-handling skills, and flexibility for rotational shifts and weekly offs. This is an on-site role in Gurgaon with cab transportation available.
Summary Generated by Built In
WE ARE HIRING | Customer Support
Location: Gurgaon
Process: Customer Support
Qualification: UG / Graduate
Experience: Minimum 12 Months International Customer Support Experience
Salary: Up to ₹27,000 In-Hand
Cab Facility Available
Shift: Rotational | Any 9-Hour Shift
Rotational Week Off
Male & Female Candidates
Work From Office
1. VOICE PROCESS
• Handle international customer calls
• Resolve customer queries and concerns
• Provide professional and effective customer support
• Strong English communication and customer-handling skills required
2. CHAT PROCESS
• Handle customer queries through chat
• Manage multiple customer conversations efficiently
• Resolve issues while maintaining quality standards
• Strong written English and typing skills required
Required Skills
• Minimum 1 year International Customer Support experience
• Good communication skills
• Customer service orientation
• Comfortable working in rotational shifts
• UG / Graduate candidates can apply
Skills Required
- Undergraduate degree or graduate qualification
- At least 12 months of international customer support experience
- Strong English communication skills
- Customer-handling and customer service skills
- Strong written English and typing skills for chat support
- Comfort working rotational shifts
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The Company
What We Do
Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.
