JustMarkets is a global multifunctional broker that has been shaping the industry since its founding in 2012. With a presence in over 100 countries, JustMarkets is on a mission to create an enticing and transparent trading environment where individuals can unlock their full investment potential.
JustMarkets' goal is to become the world's most customer-centric broker, where everyone can trade and invest in a simple and transparent way. The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavors.
The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. The diverse team from 10 different countries, and it's what truly sets JustMarkets apart. As a rapidly growing family, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.
Explore opportunities at JustMarkets and become a part of our team of professionals!
Responsibilities
- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.
Requirements
- Proficiency speaking and writing in Vietnamese and English;
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards);
- Stable internet connection.
We offer
- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Training is provided;
- Competitive salary;
- Working on a shift schedule;
- Remote work.
Top Skills
What We Do
JustMarkets is a top-notch online CFD trading brokerage that has over a decade of successful working experience with clients in 180+ countries.
Customer is JustMarkets' core value. We always listen carefully to every feedback we get to ensure that our services and developments help clients achieve their trading goals in the most efficient way. Our multilingual 24/7 customer support is always ready to help every JustMarkets user.
We are attentive to those who help us develop. To do this, we have created a Three-Level IB partner system that allows our affiliates to conduct profitable and transparent business activities with us.
JustMarkets is continuously developing and improving trading conditions, providing the lowest spreads, reducing commissions, and expanding the range of tools to trade Majors, Minors, Indices, Stocks, Metals, and Energies.
JustMarkets Copytrading service is an in-house development that allows users to automatically copy trades of successful traders whose riskiness is ranked using the Risk Score service.
We are all about Markets!
