The Role
Provide remote inbound and outbound customer support: handle calls, enter and follow up on customer data, meet performance targets, complete required virtual certification, and work flexible schedules. Role is 1099 contractor with equipment and Windows 11 hardware requirements.
Summary Generated by Built In
We are hiring Remote Customer Service Representatives to support customers across various client accounts. This is a flexible, work-from-home role ideal for individuals with strong communication skills and a customer-first mindset.
- Handle inbound and outbound customer service calls
- Provide clear, helpful, and professional assistance
- Enter customer data accurately into our database
- Follow up with customers to ensure satisfaction
- Meet performance targets for advancement opportunities
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Independent Contractor (1099)
Remote client servicing
Required virtual certification (10 days–6 weeks depending on program)
Performance-based continuation
- Flexible scheduling after certification (within program guidelines)
Requirements
- High school diploma or equivalent
- Excellent verbal communication skills
- Reliable internet connection and quiet work environment
- Proficiency with Microsoft Office and general computer use
- Flexible schedule availability, including evenings/weekends
Technology Requirements (MANDATORY to begin work):
- Windows 11 desktop or laptop
- Minimum 16 GB RAM
- No Chromebooks or Apple devices
- Dual monitors recommended (not required at application)
- USB noise-canceling headset (not required at application)
- Hardwired internet connection (not required at application)
Benefits
- Fully remote position – work from home office
- Starting pay of $12–$15/hour
- Flexible self-scheduling
- Advancement opportunities based on performance
- Supportive team environment
- Apply here https://zfrmz.com/hWf3fvliRBsNdy9Vcmpa
Skills Required
- High school diploma or equivalent
- Excellent verbal communication skills
- Reliable internet connection and quiet work environment
- Proficiency with Microsoft Office and general computer use
- Flexible schedule availability, including evenings/weekends
- Windows 11 desktop or laptop
- Minimum 16 GB RAM
- No Chromebooks or Apple devices
- Dual monitors (recommended)
- USB noise-canceling headset
- Hardwired internet connection (recommended)
- Required virtual certification (10 days-6 weeks)
- Independent Contractor (1099) status
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The Company
What We Do
Faithful Financial Co, LLC is a premier financial services firm dedicated to providing comprehensive financial solutions tailored to meet the unique needs of its clients. Specializing in investment management, retirement planning, and tax advisory, the firm's mission is to guide clients toward financial independence and success through education and informed decision-making, while building long-term relationships based on trust, integrity, and transparency.
