Position Summary, Responsibilities and Expectations:
- Act first point of contact for our B2B customers with any operational queries or problems and ensure that customers receive quality pre and post sales service. Ensure sales managers and customer are kept abreast of all issues.
- Process multiple orders with key eye for detail using EDI ordering system.
- Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.
- Maintain accurate and up-to-date customer records in CRM database.
- Provide weekly reports to management and sales team.
- Establish and maintain effective working team relationships with all departments.
- Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
- Maintain professional internal and external relationships that meet Corsair’s core values.
Essential Skills and Experience:
- Must be enthusiastic and dependable
- 2+ years of experience in Sales Operations, Customer Support, Post Account Management
- Good Knowledge of Microsoft Office and Strong knowledge of Excel (creating charts, pivot tables, vlookup, formulas) is a positive.
- Well organized with ability to multitask and close inquiries fast and efficiently across multiple accounts
- Project Management
- Data Management
- Be proactive to look at improvement processes
- Ability to prioritize and demonstrate attention to detail and accurate order processing
- Exceptional written and verbal communication
- Ability to work under pressure and to deadlines
Skills Required
- At least 2 years of experience in sales operations, customer support, or post-account management
- Knowledge of Microsoft Office
- Strong Microsoft Excel skills, including charts, pivot tables, VLOOKUP, and formulas
- Project management experience
- Data management experience
- Ability to multitask and close inquiries efficiently across multiple accounts
- Ability to prioritize and maintain accurate order processing
- Exceptional written and verbal communication skills
- Ability to work under pressure and meet deadlines
- Strong attention to detail
Corsair Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Corsair and has not been reviewed or approved by Corsair.
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Healthcare Strength — Corsair lists comprehensive medical, dental, and vision coverage with 100% in‑network preventive care, alongside mental health resources and an Employee Assistance Program. Plan options include major carriers and access to HSA/FSA and commuter accounts.
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Retirement Support — A 401(k) with automatic enrollment and a dollar‑for‑dollar company match on the first 4% is highlighted, with immediate vesting noted in materials. These elements position the retirement offering as straightforward and competitive for a mid‑size tech employer.
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Parental & Family Support — Materials describe 12 weeks of paid parental leave and a return‑to‑work program, with childcare benefits mentioned in public listings. These provisions point to meaningful support for growing families, subject to eligibility by location and status.
Corsair Insights
What We Do
Founded in 1994, CORSAIR has grown from pioneering the high-performance DRAM market into one of the world’s leading providers of high-performance PC peripherals and components. CORSAIR offers a complete range of products to equip gamers, enthusiasts and e-sports athletes.
Why Work With Us
What does it mean to be part of the Corsair Team? It means being part of a winning culture that stems from the products we develop, the customers we build them for and most of all our employees who make it all happen.
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