Customer Support Project Management (GMP) Bleiswijk

Reposted 45 Minutes Ago
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Bleiswijk
In-Office
Junior
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Manage electronic batch records, coordinate shipments, handle client requests, ensure accurate billing, and assist with project logistics in a project manager role.
Summary Generated by Built In

Work Schedule

Flex 10 hr shift/days

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

For our location in Bleiswijk we are looking for an office based

 

Project Manager Client Services

 

As a Project Manager Client Services, you will play a pivotal role in handling diverse and high-impact projects that supply to groundbreaking scientific discoveries and advancements. This is your chance to work with a dedicated team that is passionate about making a meaningful difference in the world!

 

Your Responsibilities

  • Electronic batch record creation and management.
  • Study set-up and support to the Project Manager team for amendments.
  • Coordinating storage and shipment requirements.
  • Handling client requests for material disposal.
  • Ensuring accurate billing of client activities.
  • Being responsible for the close-out of client studies in collaboration with Project Managers.
  • Preparing and submitting documentation related to client activities and requests.
  • Handling the green light to ship (GLTS) process according to project timelines.
  • Assessing client-supplied study specifications with Quality, Operations, and Procurement teams to craft effective Supply Chain solutions.
  • Ensuring timely completion of activities to meet client requirements.
  • Applying project planning tools like Microsoft Project/Smartsheets & KanBanize for monitoring and communication.
  • Providing timely reports and other information.
  • Keeping open lines of communication with all collaborators about order status.
  • Liaising with Operations and Quality teams to ensure appropriate handling of study logistics.
  • Assisting with management of stock levels for kit materials and packaging components.
  • Writing and reviewing departmental SOPs and Project Plans.
  • Ensuring revenue recognition for assigned projects and verifying final information for the Accounting Department before invoice release.
  • Handling non-conformance reports and providing timely resolutions.
  • Providing training to other members of the Fisher Bio Services team as needed.
  • Participating in cross-functional business process improvement activities.
  • Demonstrating effective written and verbal communication skills and the ability to work with all levels of management.
  • Being available for occasional overtime work as required.
 Your Qualifications
  • Ideally, 1-2 years of successful experience in project management as an Associate/Assistant Project Manager.
  • Certification in Project Management by a recognized training institution (or working towards certification) is an advantage.
  • Understanding of GXP requirements in a pharma or CRO environment.
  • Flexible and adaptable with strong customer leadership skills.
  • Ability to analyze problems and define customer-centric solutions.
  • Excellent interpersonal, verbal, written, and numerical skills.
  • Scientific degree required or other degree coupled with pharma/CRO equivalent work experience.
 

What we offer:

You can expect a wide-ranging job in a dynamic and international environment. A culture in which you live integrity, intensity, involvement and innovation. A well-founded induction and task-specific training are a matter of course for us. You yourself resolve your future in our company – make your contribution to joint success!

 

As an employer, Thermo Fisher Scientific is committed to equal opportunity and cultural minority support and does not discriminate based on ethnic origin, color, religion, gender, sexual orientation, gender identity, national origin, disability, or legally protected status.

 

Interested? Then apply online with the usual documents including possible start date and salary expectations. (up to a maximum of 2 MB)

 

Top Skills

Kanbanize
Microsoft Project
Smartsheets
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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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