Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
We are looking for a motivated and detail-oriented Customer Support Intern to join our team! As an intern in our Order Handling department, you will assist with processing orders, responding to customer inquiries, and ensuring the smooth flow of orders from receipt to delivery. This is a great opportunity to gain hands-on experience in customer service, order management, and overall business operations within a dynamic team.
Key Responsibilities:
- Assist with processing customer orders and ensuring they are entered accurately into the system
- Respond to customer inquiries via email, phone, and chat, providing timely and helpful information regarding their orders
- Coordinate with other departments (e.g., inventory, logistics) to resolve order-related issues and ensure timely delivery
- Assist with tracking and managing order statuses, addressing delays or discrepancies as needed
- Help maintain customer records and order documentation in our internal systems
Skills and Qualifications:
- Currently pursuing a degree in Business, Communication, Supply Chain Management, Engineering or a related field
- Strong attention to detail and accuracy when processing orders
- Excellent written and verbal communication skills
- Good command of English
We Offer:
- Paid internship with
- Hands-on experience in customer support and order handling processes
- Opportunities to learn from experienced professionals in a collaborative and dynamic work environment
- Flexible work hours and supportive team culture
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What We Do
Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
