It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.
As an ITAD Customer Support & Onboarding Representative you will be:
Logging and coordinating the execution of requests for ITAD services
Making reports on the customers based on the products they have taken and their status
Responsible for new customer system onboarding
Performing document review and completion validation through communication with other internal departments
Handling communication on behalf of supported external and internal partners
Creating new customer profiles in the system and updating existing ones
Ensuring accurate system configuration based on customer requirements and business processes
Working Mon-Fri - 10:00-19:00 on a hybrid model
About you:
We are looking for someone who has:
Very good knowledge of English (B2-C1)
Desire to work in an international company
Previous experience of working with people
Customer Support experience (not a must, but an advantage)
Knowledge of MS Excel (an advantage)
About our offer:
Competitive salary & Bonus system
Additional health insurance & life insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Many trainings, language courses and free access to an online learning platform
Great career growth and development opportunities
Hybrid work model
... And also:
Impressive parties
Lots of social events
A unique open-minded culture
Trending TikTok and Instagram accounts
Inspiring leaders
What are you waiting for? Apply now!
*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
Skills Required
- Very good knowledge of English (B2-C1)
- Desire to work in an international company
- Previous experience of working with people
- Customer Support experience
- Knowledge of MS Excel
- Hybrid work model; available Mon-Fri 10:00-19:00
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
