At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
We are kicking of our 2025 Summer Internship program and looking for graduate and final year undergraduate students of technical and business faculties.
If you are someone who values humble mentality, embraces a learn-by-doing approach, thrives in collaboration with diverse minds, and is ready to let your potential shine? If so, this opportunity is perfect for you!
Key responsibilities:
- You will go through our onboarding program where you will learn about our products, solutions, and business.
- You will learn how to attend to customer inquiries and problems are quickly resolved professionally, in varying critical and non-critical situations.
- You will learn how to give clear and accurate information to clients in minutes.
- You will learn how to find workarounds when issues appear and can understand client needs.
- You will grow your technical expertise in many areas and specifically develop your troubleshooting skills and mindset.
- You will help with improving internal processes, customer experience and the quality of service we are providing.
- We'll show you how complex business is conducted in a simple way and how to navigate in 3300+ employee company.
- You will get a glimpse of the future carer in the Tech space.
- You will be matched with your mentor according to your skillset and professional preferences so that we ensure maximum benefit from this Program for you.
More about you:
- You are available to start with internship on July 7th, 2025.
- You hold valid student rights from „Studentski Centar“ or you can work on a regular contract (Ugovor o radu)
- Able to work in Zagreb, Vodnjan or Rijeka 40 hours per week
- You are a graduate or final year undergraduate in engineering, technology & applied
- If you don't have professional experience, we are here to give you experience!
- You aim to be an engineer who understands both technical and business sides of IT solutions.
- Fluent in Croatian and English.
Internship timeline:
- CV screening & 1st interview (during April & May)
- Recruitment task (home assignments) (During May & June)
- Final interviews and selection process feedback (June)
- Start of the internship program (1 week orientation in Zagreb Infobip campus) - July 7th
- End of the Internship program (January)
When you become a part of Infobip you can expect:
- Orientation week with all interns and a personalized onboarding plan.
- Mentor and team support.
- Being a part of a growing company in a growing industry – we challenge you not to grow!
- Work with people from all over the world. We put the “global” in globalization.
- Possibility to stay on after the internship, depending on your performance and business needs.
Why choose internship at Infobip?
- Paid internship program
- Travel allowance as per city of work
- Free lunch
- Free Snacks and Beverages
- Social Events
- Internal Trainings
- Free access to Udemy platform
- Internship welcome package
- Referral Bonus
- Equipment
- On-Site Amenities
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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