Alfa Laval Nordic is looking for a Complex Order Handler in either Sandvika, Norway or Espoo, Finland.
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
As a Complex Order Handler you will be responsible for providing direct support to customers in handling Complex component, Project, Field Service and Service Operations Orders throughout the order to cash process (from customer order to Invoicing) and keep the customers updated on deliveries.
Other duties include:
Providing exceptional customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents.
Export & Import coordination: documentation, logistics, custom clearance.
Handling of suppliers database.
Backlog and WIP maintenance.
What you know
You have 3+ years of experience working with ERP systems, especially within order handling.
You bring solid technical knowledge, perhaps from customer support, service operations, purchasing, engineering, project coordination, or similar roles.
You are fluent in English and a Scandinavian language, both spoken and written.
You are comfortable working with the Microsoft Office suite and quickly adapt to new digital tools.
You are used to collaborating with colleagues across departments and locations.
You are familiar with supply chain processes and understand the importance of accuracy and timeliness in order management.
What´s in it for you
A challenging job in a global organization with many contacts and the possibility of further development of both professional and personal skills, where you have the opportunity to influence your job and future career. An informal working environment where you, together with your dedicated colleagues, help create positive and motivating atmosphere.
For more information, please contact
Frederick Viborg - Customer Support Manager Nordic (Complex) - [email protected] -
Reece Watmore - Talent Acquisition Partner - [email protected]
We look forward to hearing from you soon!
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
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Top Skills
What We Do
Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
