Training Specialist

Posted 13 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
3-5 Years Experience
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Role
Design, develop, and deliver comprehensive training programs for Tekion employees, focusing on Automotive CRM and industry workflows. Collaborate with teams to create effective learning materials and provide coaching support. Stay informed on industry trends and ensure training material relevance.
Summary Generated by Built In

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

About the Role

If you have ever thought: “I want to deliver the whole pie, not just a slice”, this is the role for you.  This role is a chance to break out of “one lane” training and deliver a comprehensive content program to your learner. The Training Specialist will take Tekion to the next level, as this company rides the rocket ship you will be instrumental in translating the industry, product, and process knowledge we have to our newest Tekionites. This individual will work with our Fixed Operations product. 

Key Responsibilities 

  • Design, develop and revise instructional strategies and learning materials using effective principles of adult learning theory and evaluation data; validate all components
  • Deliver asynchronous and synchronous learning for Industry, Platform Product, and Process
  • Leverage a blended learning environment to maximize learning potential and results
  • Will work closely with the Tekion Content Design team to ensure training material is properly created, maintained, and updated
  • Understand details around the knowledge of applicable dealership/industry workflows as it pertains the use of Tekion created solutions
  • Participates in Tekion product evolution to determine level of training development materials and ensuring proper communication to the learner
  • Participate in formal and informal problem-solving assessments of learners in program
  • Provides coaching support to staff to ensure consistency of learner skills and knowledge
  • Maintains accurate training records and notes to be used in learner coaching
  • Responsible for staying current on automotive industry trends and information
  • Assist with logistics, transportation and coordination of materials and site locations
  • Perform other duties as assigned or required
  • Travel requirements are 10-20%

Required Skills and Experience

  •  3+ years dealership industry experience required (3 years in support and/or implementation)
  • 2+ years of blended environment training experience preferred
  • Automotive industry content development experience
  • Ability to provide advice/direction in primary areas of expertise
  • Bachelor's degree in communications or related field 

Preferred Skills and Experience

  • LMS administration
  • Coaching Certification 

Perks and Benefits

  • Competitive compensation and generous stock options  
  • 100% employer-paid top-of-the-line medical, dental and vision coverage  
  • Great benefits including unlimited PTO, parental leave and free snacks and beverages  
  • The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies  
  • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper  
  • Work on the latest and coolest technologies – everything is home-grown and built ground-up  
  • A dynamic work environment with a strong sense of community and collaboration  
  • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy  
  • Exciting opportunities for career growth and development  

The salary range for this position is $63,280 - $107,100.  The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position is also eligible for a (bonus or commission) whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

For California residents you can review Tekion's California Privacy Policy here.

The Company
HQ: Pleasanton, CA
1,858 Employees
On-site Workplace
Year Founded: 2016

What We Do

At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise.

Founded by visionary entrepreneur and innovator Jay Vijayan, we are building the world’s best business applications on the cloud starting with the automotive retail industry. We inherently use cutting-edge technologies like big data, machine learning/AI, and human computer interaction (voice, touch, vision, sensors and IoT). We are inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Our flagship product offering, Automotive Retail Cloud ™- an industry-first cloud-native retail platform, including all functionalities of a Dealer Management System (DMS) launched recently.

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