Operations Specialist at Invitae (San Francisco, CA)
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.
ON-SITE IN SFO: M-F 9:00 am - 5:00 pm PST
Who you are:Degree in biological sciences, molecular biology, or related field
NGS experience (e.g.: whole genome, NIPS, panels, hyb-capture)
4+ years experience in a laboratory setting, preferably involving high-volume, automated processes
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
Ability to learn processes and outcomes related to the data analysis as it relates to the assigned product
Excellent ability to communicate technical concepts to a broad range of technical and non-technical audiences
Advanced troubleshooting skills and the ability to analyze and problem solve complex issues that may impact test performance, experience finding the context and information needed through relationships across the organization
What You’ll Do:Acquire proficient, end-to-end understanding of assay chemistry and automation throughout the lab processing
Monitor and report on operations performance and recommend actionable improvements when necessary in collaboration with the Continuous Improvement, Operations, and Technical Leads
Work with the Continuous Improvement lead in problem escalation and incident resolution, identify areas of risk, diagnose problems, and lead cross functional troubleshooting activities in coordination with key stakeholders from Production, Automation, Equipment, R&D, and Bioinformatics/Data Analysis teams
Function as a technical resource for Trainers in developing training and troubleshooting materials, and provide metric-based data to Trainers and the Technical Leads to routinely assess thoroughness of assay level training programs
Aid production leadership in decision making to meet turn-around time and sample quality performance expectations
Advise production leads on risk to launch timelines or capacity projections
In collaboration with R&D, Laboratory Operations, and Supply Chain, support the implementation and post-launch activities for new products to ensure that they meet production standards
Preferred QualificationsExperience with LDTs and/or automated systems
Working knowledge of lean six sigma principles and tools (e.g. FMEA, Kaizen, RCA)
Experience in an ISO 13485/15189, GMP, GLP and or CAP/CLIA/NYS environment, working knowledge of local, state, and federal laboratory regulations
Experience in assay development, bringing new assays from assay development into production, or change management
Clinical laboratory experience
Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.
Join us!
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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