Invitae makes it easy to access your genetic information, so you can take control of your health.
San Francisco, CA

Operations Specialist at Invitae (San Francisco, CA)

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Employer Provided Salary: $91,900-$143,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

ON-SITE IN SFO: M-F 9:00 am - 5:00 pm PST

Who you are:

Degree in biological sciences, molecular biology, or related field

NGS experience (e.g.: whole genome, NIPS, panels, hyb-capture)

4+ years experience in a laboratory setting, preferably involving high-volume, automated processes

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.

Ability to learn processes and outcomes related to the data analysis as it relates to the assigned product

Excellent ability to communicate technical concepts to a broad range of technical and non-technical audiences

Advanced troubleshooting skills and the ability to analyze and problem solve complex issues that may impact test performance, experience finding the context and information needed through relationships across the organization

What You’ll Do:

Acquire proficient, end-to-end understanding of assay chemistry and automation throughout the lab processing

Monitor and report on operations performance and recommend actionable improvements when necessary in collaboration with the Continuous Improvement, Operations, and Technical Leads

Work with the Continuous Improvement lead in problem escalation and incident resolution, identify areas of risk, diagnose problems, and lead cross functional troubleshooting activities in coordination with key stakeholders from Production, Automation, Equipment, R&D, and Bioinformatics/Data Analysis teams

Function as a technical resource for Trainers in developing training and troubleshooting materials, and provide metric-based data to Trainers and the Technical Leads to routinely assess thoroughness of assay level training programs

Aid production leadership in decision making to meet turn-around time and sample quality performance expectations

Advise production leads on risk to launch timelines or capacity projections

In collaboration with R&D, Laboratory Operations, and Supply Chain, support the implementation and post-launch activities for new products to ensure that they meet production standards

Preferred Qualifications

Experience with LDTs and/or automated systems

Working knowledge of lean six sigma principles and tools (e.g. FMEA, Kaizen, RCA)

Experience in an ISO 13485/15189, GMP, GLP and or CAP/CLIA/NYS environment, working knowledge of local, state, and federal laboratory regulations

Experience in assay development, bringing new assays from assay development into production, or change management

Clinical laboratory experience

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
California Pay Range
$91,900$114,800 USD

Please apply even if you don’t meet all of the “What you bring” requirements noted.  It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.  

Join us!

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

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What are Invitae Perks + Benefits

Invitae Benefits Overview

At Invitae, our employees are the key to our continued success. Our culture is one of our most important strengths. A set of commitments we make to each other and to our customers to build a world-class organization in service of our mission. That is why Invitae proudly offers comprehensive perks and benefits program with choice and flexibility in mind.

Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

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