Home Loan Specialist - Mortgage Service Orders/Disclosures- Part Time
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Overview
The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.
Job Description
- Handling service orders and disclosures
- Performing routine data entry and validation tasks
- Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
- Reviewing and validating loan documents
- Handling routine calls, emails and/or chat responses
- Assigning and distributing work loads
- Monitoring work queues and intervening as needed
- Interacting with multiple departments to expedite processing and/or issue resolution
- Performing other related duties as required and assigned
- Demonstrating behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
- Strong computer skills (Encompass is used )are needed and a willingness to learn
- Must be a team player with strong attention to detail and able to work independently
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving, mathematical skills and sound judgment
- Effective time management skills to deliver work on time
- Capable communicator, written and oral
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
- Financial Services and, if possible, mortgage industry experience preferred
- General understanding of applicable Federal, State and Local regulations
#CB
#MFD
Years of Experience:
0Education:
Associate's Degree
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