Customer Success Specialist

Posted 8 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Entry level
Edtech • Software
The Role
Onboard and train customers, build client relationships, drive product adoption, resolve customer challenges with internal teams, identify upsell and cross-sell opportunities, support renewals, reduce churn, and help customers maximize platform value.
Summary Generated by Built In
🚀 We’re Hiring | Customer Success Specialist
Are you someone who enjoys building relationships, solving problems, working with customers, and making things happen?
We’re looking for a Customer Success Specialist to join our team in Mumbai / Chennai.
You’ll be a trusted partner for our customers — helping them onboard successfully, drive product adoption, solve challenges, and ultimately get maximum value from our platform.
What you’ll be doing:
🔹 Onboard and train customers for smooth adoption
🔹 Build strong and meaningful client relationships
🔹 Understand customer challenges and work with internal teams to resolve them
🔹 Identify upsell & cross-sell opportunities
🔹 Support renewals and proactively contribute towards reducing churn
🔹 Help customers get maximum value from our products
What we’re looking for:
✅ Experience in Customer Success / Account Management is preferred
Freshers are also welcome to apply!
✅ Excellent communication and problem-solving skills
✅ Strong customer-first mindset
✅ SaaS / CRM experience is a plus
📍 Based in Mumbai or Chennai
Most importantly, we’re looking for someone with hunger, curiosity, and the intent to learn and do new things.
If you’re someone who is willing to take ownership, learn fast, step outside your comfort zone, and make an impact — we’d love to hear from you! 🚀

Skills Required

  • Excellent communication skills
  • Problem-solving skills
  • Strong customer-first mindset
  • Willingness to take ownership and learn quickly
  • Experience in Customer Success or Account Management
  • SaaS or CRM experience
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Chennai, Tamil Nadu
500 Employees
Year Founded: 2015

What We Do

Disprz is an AI-powered, mobile upskilling and reskilling suite, helping enterprises unlock business potential by enabling organization-wide skilling, while personalizing learning for the individual. Be it knowledge or frontline workers, Disprz identifies and benchmarks employees’ skills needed for different job roles, assesses their current levels, creates impactful learning pathways, drives hyper-personalized learning to bridge skill gaps and drives learning adoption. Disprz makes available insightful analytics that link back skilling to business performance. Our goal is to empower organizations to drive the right skills to create immediate and sustained business impact - be it higher sales, better customer service, impactful leadership, or digital transformation. In addition to Disprz’s LMS and LXP platforms, our unique frontline enablement solution (FLE) is a mobile learning platform designed to address the unique needs of the distributed workforce. With multilingual options and a mobile-first approach, it helps keep the deskless workforce engaged & productive while learning. It includes features such as KPI-linked coaching, proctored assessments and on-the-job training workflows to enable them to be job-ready from Day 1. Our capability-building platform powers 250+ leading organizations like Amazon,Uber, Airtel, Bajaj Allianz, and Tata Motors, to name a few. 1.8 million + learners across the United States, India, Southeast Asia, and the Middle East, leverage our skills enhancement platform.

Similar Jobs

In-Office or Remote
7 Locations
20 Employees

NTT Ltd. Logo NTT Ltd.

Customer Success Specialist

Cloud • Information Technology • Other • Security • Software
In-Office
Mumbai, Maharashtra, IND
18921 Employees
In-Office
2 Locations
500 Employees

Freightos Logo Freightos

Customer Success Specialist

Logistics • Transportation
In-Office or Remote
Mumbai, Maharashtra, IND
187 Employees

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software • Productivity
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account