Customer Success Specialist

Posted 13 Days Ago
Be an Early Applicant
Riyadh, SAU
In-Office
Mid level
eCommerce • Software • Hospitality
The Role
Partner with clients to drive successful digital expansion by advising on online selling, marketing, operations, and logistics. Guide customers through their journey, recommend best practices, and coordinate with sales, product, and marketing teams to ensure client success and adoption.
Summary Generated by Built In
Taker is looking for a rock-star Customer Success Specialist to help our clients be successful with their digital expansion. You'll accomplish this by working hand-in-hand with them through their journey selling online and giving them the right directions when it comes to marketing, operations as well as logistics and recommend the best practice. 

Requirements
  • Passion for making a change in the market as part of a fast-growing SaaS company. 
  • Ideally 3+ years of experience in Customer Success, Account Management, Business Development, Management Consulting, or other client-facing roles. 
  • Experience in working with multi-geographical clients. 
  • Strong communication skills.
  • Impressive executive presence.
  • Experience working with cross-functional teams such as sales, product, marketing ...etc.
  • English fluency. 
  • Computer skills. 


Skills Required

  • Passion for making a change in the market as part of a fast-growing SaaS company
  • 3+ years of experience in Customer Success, Account Management, Business Development, Management Consulting, or other client-facing roles
  • Experience working with multi-geographical clients
  • Strong communication skills
  • Impressive executive presence
  • Experience working with cross-functional teams such as sales, product, marketing
  • English fluency
  • Computer skills
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The Company
100 Employees
Year Founded: 2017

What We Do

Taker is a Saudi-based SaaS platform for restaurants, providing online ordering and digital growth tools. It helps food businesses launch branded websites and mobile apps, manage orders, connect with delivery services, and reduce reliance on third-party aggregators. Its broader suite supports restaurant marketing, operations, analytics, loyalty, and customer growth, with the stated mission of empowering food-and-beverage businesses to thrive in the digital age.

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