Are you passionate about helping legal professionals get the most from innovative technology?
Do you enjoy delivering impactful training and building strong client relationships that drive real value?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.
About the Role
In this role, you will deliver engaging, client-focused product training and enablement to drive adoption and value across a portfolio of UK legal customers. Working closely with internal teams and client stakeholders, you will tailor learning experiences, identify opportunities for growth, and support long-term customer success through effective training strategies and insights.
Responsibilities
- Deliver engaging virtual and in-person product training across client accounts
- Tailor training content for different audiences including lawyers, trainees, PSLs, and knowledge teams
- Support onboarding, refresher, and advanced training to improve product adoption
- Build strong relationships with stakeholders such as Knowledge Teams, IT, and Practice Groups
- Identify adoption gaps and recommend targeted training or support
- Use data insights to shape training plans and demonstrate product value
- Contribute to scalable learning content including webinars, guides, and videos
- Manage scheduling, CRM records, and key performance metrics across accounts
Requirements
- Experience delivering software solutions or product training in legal, professional services, or technology environments
- Understanding of the UK legal market and law firm structures
- Interest & understanding in how AI can enhance efficiency and client experience
- Strong presentation and facilitation skills, both virtually and in person
- Ability to manage multiple client accounts and competing priorities
- Confidence engaging and influencing stakeholders at different levels
- Comfortable using data and insights to inform decisions
- Strong organisational and time management skills
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Experience delivering software solutions or product training in legal, professional services, or technology environments
- Understanding of the UK legal market and law firm structures
- Interest and understanding of how AI can enhance efficiency and client experience
- Strong presentation and facilitation skills, both virtual and in-person
- Ability to manage multiple client accounts and competing priorities
- Confidence engaging and influencing stakeholders at different levels
- Comfortable using data and insights to inform decisions
- Strong organisational and time management skills
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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