Responsibilities
- Drive business outcomes for enterprise customers by creating and supporting an integrated SEO analytics and research environment
- Understand business requirements and align business requirements to SEO program spanning data, workflow, and reporting
- Drive integrations and implementations to completion
- Communicate with a range of business and technical stakeholders to ensure successful implementation that reflects business requirements
- Drive customer platform usage responsive to technical SEO use cases focused on reporting and research
- Run frequent customer sessions independently, setting strong agendas and executing post-session follow-up
- Identify, engage, and train different divisions within a customer
- Provide day-to-day engagement that delights customers and supports renewal
- Configure platform to support advanced AI use cases
What it takes to be successful
- 5+ Years of relevant experience managing multiple customer accounts
- Experience doing discovery of business goals and needs
- Experience driving technology/platform adoption and usage
- Strong verbal and written communication skills and presentation skills
- Experience managing complex integrations
- Thorough understanding of digital marketing
- Working knowledge of SEO
- Enterprise analytics experience with Tableau/Domo/Power BI a strong plus
- Experience with web analytics, Adobe Analytics a strong plus
Benefits and Perks
- Comprehensive medical, dental, and vision insurance
- Generous paid time off and company holidays
- A close-knit, collaborative office culture
- Fully stocked kitchen
- Regular team events (Quarterly)
- The chance to make a real impact on the future of our workplace and our company
Top Skills
What We Do
As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.